Social Media Customer Experience Specialist

A retail service organization is seeking a Customer Experience Representative to provide exceptional customer service through social media interactions. The candidate will handle inquiries and complaints, reports on trends, and collaborate with various departments to improve customer experiences. Required qualifications include 2 years of relevant retail e-commerce experience and proficiency in social media platforms like Facebook and Instagram. Strong analytical and communication skills are essential for success in this role. #J-18808-Ljbffr