Peoria Ford
Peoria Ford, one of the most recognized and respected names in the automotive industry, is seeking a motivated and customer-focused professional to join our dynamic team. We are looking for a candidate who excels in communication, thrives in a fast-paced environment, and delivers exceptional customer service. The ability to multitask efficiently while maintaining a positive attitude is essential. A grade Advisor makes $200k/year at Peoria Ford. At Peoria Ford, Customer Satisfaction (CSI) isn’t just a goal—it’s the standard, and we expect every team member to uphold it with pride.
Benefits
Medical, Dental, and Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Continued Training to maintain skills.
Bonus Opportunities.
Paid Sick Leave
Life insurance
Employee vehicle purchase plans
Employee Assistance Program / Access to mental health resources
Health Reimbursement Account
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Verify all warranties and vehicle coverage. (ESP factory, Aftermarket ESP contract Recalls)
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
CDK and Xtime.
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
Location: Peoria, AZ
#J-18808-Ljbffr
Benefits
Medical, Dental, and Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Continued Training to maintain skills.
Bonus Opportunities.
Paid Sick Leave
Life insurance
Employee vehicle purchase plans
Employee Assistance Program / Access to mental health resources
Health Reimbursement Account
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Verify all warranties and vehicle coverage. (ESP factory, Aftermarket ESP contract Recalls)
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
CDK and Xtime.
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
Location: Peoria, AZ
#J-18808-Ljbffr