Logo
1-800-Flowers.com

Order Processor

1-800-Flowers.com, Jacksonville, Florida, United States, 32290

Save Job

Napco, a member of the

1-800-FLOWERS.COM, INC.

family of brands ,

is a key part of our floral operations, supporting multiple internal teams through accurate, timely, and detail-driven order fulfillment. We are seeking a dependable and highly organized

Order Processor

to support the Order Processing department, Accounts Payable, and Warehouse teams.

This role plays a critical part in ensuring orders, inventory, and invoices are processed accurately and efficiently across multiple departments. The ideal candidate thrives in a fast-paced environment, is extremely detail-oriented, and takes pride in delivering accurate, high-quality work while collaborating across teams.

Key Responsibilities

Accurately enter manual orders provided by internal departments as well as web-based orders in an accurate and timely manner

Manage and maintain the open order database, including releasing orders for shipping in a timely and optimal manner

Troubleshoot and resolve issues related to inventory discrepancies, data entry errors, and order maintenance

Process inbound inventory into the system and ensure all records are accurately maintained

Invoice shipped orders and support billing accuracy across departments

Manage, update, and input data into critical spreadsheets used by multiple departments

Respond to intra-company communications, providing clear, accurate, and timely assistance to inquiries

Collaborate closely with Warehouse and Operations teams to support order flow, inventory accuracy, and shipping timelines

Provide data entry and invoice collation support to Accounts Payable and other operational teams as needed

Maintain a high level of organization, accuracy, and attention to detail in all daily work

Identify issues, apply critical thinking, and escalate concerns as needed to support operational continuity

Qualifications & Skills

Extremely detail-oriented with a strong commitment to accuracy

Dependable and punctual with a consistent attendance record

Fast learner who adapts quickly to new systems, processes, and workflows

Strong team player who collaborates effectively across departments

Ability to multitask and prioritize in a deadline-driven environment

Highly proficient in Microsoft Office Suite, with advanced skills in

Excel

Excellent verbal and written communication skills

Strong 10-key typing skills with speed and accuracy

Prior experience in billing, invoicing, order processing, or data entry preferred

Strong problem-solving and critical-thinking skills

Highly organized with strong time-management abilities

Availability to work weekends up to

three times per year , based on business needs

Qualifications

High school diploma or equivalent required

1+ year of experience in order processing, billing, invoicing, data entry, or a related administrative or operations role preferred

Strong proficiency in Microsoft Office Suite, with an emphasis on

Excel

Excellent 10-key typing skills with a high level of accuracy

Ability to manage multiple priorities and work independently with minimal supervision

Strong organizational skills and attention to detail

Ability to sit, type, and work at a computer for extended periods of time

Dependable and punctual with consistent attendance

Ability to meet scheduling requirements, including limited weekend work as needed

#J-18808-Ljbffr