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Unifin, Inc.

Remote Bilingual Customer Service Rep (English/Spanish)

Unifin, Inc., Nashville, Tennessee, United States

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A leading BPO company is seeking a Customer Service Representative to manage inbound customer inquiries and complaints in a fast-paced financial services environment. Ideal candidates will have at least 6 months of BPO experience, a passion for customer service, and fluency in both English and Spanish. You will be expected to handle escalated situations, ensure customer satisfaction, and work a flexible full-time schedule, including evenings and weekends. This role comes with opportunities for growth and development. #J-18808-Ljbffr