Cleveland Clinic
Continuous Improvement Advisor
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading‑edge, patient care is world class and caregivers are family. Here you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Continuous Improvement Advisor, you will manage various improvement activities or projects, leveraging project management and improvement tools to deliver results. You will partner with key Institute or Enterprise leaders to apply the Cleveland Clinic Improvement Model (CCIM), helping build and advance the capabilities of caregivers.
A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.
Key Responsibilities
Independently lead operational team knowledge of the Cleveland Clinic Improvement Model (CCIM), including organizational alignment, visual management, problem‑solving and standardization.
Create and maintain CCIM program efforts across the assigned area.
Lead large or complex projects with advanced continuous improvement and project management tools within an assigned area.
Teach, coach and mentor leadership, frontline caregivers and any CI members as requested (CI I & CI II) on continuous improvement best practices.
Build capability in customers and CI team members in the form of analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in moderate to large sized areas.
Manage a portfolio of large improvement activities capturing quantifiable results.
Research best practices within and outside the organization and apply learnings to an assigned area.
Lead, train and advise on the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
Establish effective working relationships with individuals at all levels of the organization, and external to the organization, to achieve mutually beneficial results.
Track and maintain success metrics alongside CI Program Director.
Identify the relevant need for the organization, develop and execute a plan to address this need and apply the Continuous Improvement model.
Assist CI I and CI II in navigating organizational politics/climate.
Partner with operational leaders to drive decision making for the success of the business.
Minimum Qualifications
Bachelor’s Degree
Master’s Degree OR 6 years of process improvement OR a Lean Certificate may suffice
Six years of business or healthcare experience
Four years of process improvement or project management experience
Experience coaching and training leadership and frontline caregivers on execution of the Kaizen process
Demonstrated ability to teach, coach, influence and advise leadership at all levels regarding continuous improvement principles
Demonstrated knowledge of quality tools, lean foundation elements and change management
Ability to lead data analysis sessions and speak about the drive/watch metric dashboard without assistance
Ability to build graphs and charts from raw data and interpret them meaningfully
Understand the core concepts of Lean and utilizing them to achieve dramatic results
Preferred Qualifications
Project Management Professional (PMP) or Lean Certification
Experience in transformation or in a change agent role within an organization engaged in a Lean transformation
Healthcare experience
Prior continuous improvement experience
Physical Requirements
Walking, standing
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum hourly: $44.53 Maximum hourly: $67.92
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
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As a Continuous Improvement Advisor, you will manage various improvement activities or projects, leveraging project management and improvement tools to deliver results. You will partner with key Institute or Enterprise leaders to apply the Cleveland Clinic Improvement Model (CCIM), helping build and advance the capabilities of caregivers.
A caregiver in this position works Monday through Friday from 8:00am to 5:00pm.
Key Responsibilities
Independently lead operational team knowledge of the Cleveland Clinic Improvement Model (CCIM), including organizational alignment, visual management, problem‑solving and standardization.
Create and maintain CCIM program efforts across the assigned area.
Lead large or complex projects with advanced continuous improvement and project management tools within an assigned area.
Teach, coach and mentor leadership, frontline caregivers and any CI members as requested (CI I & CI II) on continuous improvement best practices.
Build capability in customers and CI team members in the form of analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in moderate to large sized areas.
Manage a portfolio of large improvement activities capturing quantifiable results.
Research best practices within and outside the organization and apply learnings to an assigned area.
Lead, train and advise on the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
Establish effective working relationships with individuals at all levels of the organization, and external to the organization, to achieve mutually beneficial results.
Track and maintain success metrics alongside CI Program Director.
Identify the relevant need for the organization, develop and execute a plan to address this need and apply the Continuous Improvement model.
Assist CI I and CI II in navigating organizational politics/climate.
Partner with operational leaders to drive decision making for the success of the business.
Minimum Qualifications
Bachelor’s Degree
Master’s Degree OR 6 years of process improvement OR a Lean Certificate may suffice
Six years of business or healthcare experience
Four years of process improvement or project management experience
Experience coaching and training leadership and frontline caregivers on execution of the Kaizen process
Demonstrated ability to teach, coach, influence and advise leadership at all levels regarding continuous improvement principles
Demonstrated knowledge of quality tools, lean foundation elements and change management
Ability to lead data analysis sessions and speak about the drive/watch metric dashboard without assistance
Ability to build graphs and charts from raw data and interpret them meaningfully
Understand the core concepts of Lean and utilizing them to achieve dramatic results
Preferred Qualifications
Project Management Professional (PMP) or Lean Certification
Experience in transformation or in a change agent role within an organization engaged in a Lean transformation
Healthcare experience
Prior continuous improvement experience
Physical Requirements
Walking, standing
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range Minimum hourly: $44.53 Maximum hourly: $67.92
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
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