Travis County
Parenting in Recovery (PIR) was created for parents who are experiencing a substance use disorder (SUD) and are involved in the Child Protective Services Civil Court system of Travis County.
The goal of FDTC-PIR is to maintain children in the care of their parents while they begin the journey of recovery from their SUD and develop the skills and ability to safely parent their children. This focus of support and accountability for the parents and their children is to promote the goal of stopping the cycle of abuse and neglect and to promote strong mental health for the next generation.
DISTINGUISHING CHARACTERISTICS This is a job classification within the Social Services job family. This classification is distinguished from other social services classes due to the eligibility-related functions and short-term case management for various clients. This classification regularly meets and interviews clients, identifies needs and strengths and share them, as appropriate, with entities involved to develop a unified service case planning. Follow up on implementation of plan and monitor progress. Functions as a facilitator of a family team. Duties also include problem-solving assistance, referring and advocating on behalf of the client. This classification may require a flexible work schedule in order to meet the needs of the department.
Salary offer will be commensurate with one’s education, experience with direct wraparound model and care coordination, Child Welfare System, Substance Use Disorders, and demonstrated skills set.
From a Wraparound Model frame of reference, provides care coordination to program participants in a variety of setting including office, clients’ home, school and community. The Care Coordinator develops the child and family team in consultation with the family and the FDTC-PIR team. As a facilitator of the child and family team, the Care Coordinator assesses the family’s strengths and needs and develops an initial and then ongoing individualized plan of care that reflects the culture values and needs of the family.
Coordinates regular family care coordination team meetings, collaborates with multiple community support services and authorizes services included in the plan of care.
Ensures the Family’s experience, voice, access, and ownership of the plan is consistent with the wraparound model.
Support FDTC-PIR participants in the context of their family team as they recover from substance use disorder and develop the skills and ability to safely parent their children.
Interviews clients, collects and completes required documentation and determines eligibility for assistance based upon a variety of service regulations and procedures. Monitors and ensures contract and program compliance. This is a home-based service program and requires regular in-person contact with clients and team members.
Provides basic needs counseling and problem-solving assistance and/or intense case management services for clients. Conducts assessment of client needs. Gathers family story, develop family team plan, monitors progress and follow-up. Provides social services related to crisis intervention.
Coordinates with other service agencies, organizations, and vendors to provide appropriate services and information for clients as well as referrals. Serves as an advocate on behalf of client. Makes appropriate referrals to other social services. Interprets eligibility requirements, policy and procedures to clients, other agencies, vendors and governmental entities.
Assists in contract development and monitoring.
Plans, organizes and participates in special projects, including outreach efforts, public speaking and special activities for client. Provides education and training to clients/community.
May provide short and long-term case management, crisis intervention and service coordination to ensure maximum self-sufficiency and non-institutional living. May provide short-term independent living skills assistance and training.
May assist clients in obtaining vocational and employment services.
Performs other job-related duties as assigned.
EDUCATION AND EXPERIENCE Bachelor’s degree in one of the Social or Behavioral Sciences AND two (2) years experience in social services related work;
OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
PREFERRED QUALIFICATIONS
Bilingual, Fluent in English and Spanish
Five (5) years of experience in social services related work.
Five (5) years of relevant wraparound/family team facilitation experience.
Three (3) years of relevant child welfare experience.
Experience working with non-traditional families. Must be non-judgmental and feel comfortable working the families’ homes or being creative in figuring out a community place to meet and work with clients.
Experience conducting home visits
Strong familiarity with community resources.
Experience providing intensive case management services
Experience working 1:1 with individuals and families in crisis.
Experience with MS Office, database systems, internet, email, and text messaging.
LICENSES, REGISTRATIONS, CERTIFICATIONS, OR SPECIAL REQUIREMENTS Valid Texas Driver's License.
KNOWLEDGE, SKILLS, AND ABILITIES KNOWLEDGE OF
Policies, practices, procedures and terminology of assigned function.
Federal, State and Local program laws and requirements.
Modern office practices, procedures and methods.
Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
SKILL IN
Leadership and collaboration.
Problem-solving and decision-making.
Operating a variety of modern office equipment, including a computer.
Both verbal and written communication, including presentations.
Working with clients facing multi-systemic involvement.
Interviewing techniques.
Referring, advocating, and connecting clients with appropriate social services organizations and programs.
ABILITY TO
Deal effectively with clients experiencing crises and economic stress.
Work effectively and courteously under high-pressure circumstances.
Prepare accurate and complete records and reports.
Demonstrate consistent, sound, and mature judgment in the effective and efficient use of human and financial resources.
Work independently, Manage time well, meeting deadlines, perform multiple tasks, and organize diverse activities.
Manage time well and meet timelines.
Communicate effectively in both English and Spanish which includes reading, writing, and speaking.
Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, community outreach and other organizations, clinical and other social service providers, and the general public.
Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: 8 am - 5 pm, Monday-Friday. May work some holidays, some nights, some weekends
Location: 5325 Airport Blvd, Austin, TX 78751
Department: Health & Human Services
Criminal, Driving, Education, and Employment Background Checks Required.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
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The goal of FDTC-PIR is to maintain children in the care of their parents while they begin the journey of recovery from their SUD and develop the skills and ability to safely parent their children. This focus of support and accountability for the parents and their children is to promote the goal of stopping the cycle of abuse and neglect and to promote strong mental health for the next generation.
DISTINGUISHING CHARACTERISTICS This is a job classification within the Social Services job family. This classification is distinguished from other social services classes due to the eligibility-related functions and short-term case management for various clients. This classification regularly meets and interviews clients, identifies needs and strengths and share them, as appropriate, with entities involved to develop a unified service case planning. Follow up on implementation of plan and monitor progress. Functions as a facilitator of a family team. Duties also include problem-solving assistance, referring and advocating on behalf of the client. This classification may require a flexible work schedule in order to meet the needs of the department.
Salary offer will be commensurate with one’s education, experience with direct wraparound model and care coordination, Child Welfare System, Substance Use Disorders, and demonstrated skills set.
From a Wraparound Model frame of reference, provides care coordination to program participants in a variety of setting including office, clients’ home, school and community. The Care Coordinator develops the child and family team in consultation with the family and the FDTC-PIR team. As a facilitator of the child and family team, the Care Coordinator assesses the family’s strengths and needs and develops an initial and then ongoing individualized plan of care that reflects the culture values and needs of the family.
Coordinates regular family care coordination team meetings, collaborates with multiple community support services and authorizes services included in the plan of care.
Ensures the Family’s experience, voice, access, and ownership of the plan is consistent with the wraparound model.
Support FDTC-PIR participants in the context of their family team as they recover from substance use disorder and develop the skills and ability to safely parent their children.
Interviews clients, collects and completes required documentation and determines eligibility for assistance based upon a variety of service regulations and procedures. Monitors and ensures contract and program compliance. This is a home-based service program and requires regular in-person contact with clients and team members.
Provides basic needs counseling and problem-solving assistance and/or intense case management services for clients. Conducts assessment of client needs. Gathers family story, develop family team plan, monitors progress and follow-up. Provides social services related to crisis intervention.
Coordinates with other service agencies, organizations, and vendors to provide appropriate services and information for clients as well as referrals. Serves as an advocate on behalf of client. Makes appropriate referrals to other social services. Interprets eligibility requirements, policy and procedures to clients, other agencies, vendors and governmental entities.
Assists in contract development and monitoring.
Plans, organizes and participates in special projects, including outreach efforts, public speaking and special activities for client. Provides education and training to clients/community.
May provide short and long-term case management, crisis intervention and service coordination to ensure maximum self-sufficiency and non-institutional living. May provide short-term independent living skills assistance and training.
May assist clients in obtaining vocational and employment services.
Performs other job-related duties as assigned.
EDUCATION AND EXPERIENCE Bachelor’s degree in one of the Social or Behavioral Sciences AND two (2) years experience in social services related work;
OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
PREFERRED QUALIFICATIONS
Bilingual, Fluent in English and Spanish
Five (5) years of experience in social services related work.
Five (5) years of relevant wraparound/family team facilitation experience.
Three (3) years of relevant child welfare experience.
Experience working with non-traditional families. Must be non-judgmental and feel comfortable working the families’ homes or being creative in figuring out a community place to meet and work with clients.
Experience conducting home visits
Strong familiarity with community resources.
Experience providing intensive case management services
Experience working 1:1 with individuals and families in crisis.
Experience with MS Office, database systems, internet, email, and text messaging.
LICENSES, REGISTRATIONS, CERTIFICATIONS, OR SPECIAL REQUIREMENTS Valid Texas Driver's License.
KNOWLEDGE, SKILLS, AND ABILITIES KNOWLEDGE OF
Policies, practices, procedures and terminology of assigned function.
Federal, State and Local program laws and requirements.
Modern office practices, procedures and methods.
Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
SKILL IN
Leadership and collaboration.
Problem-solving and decision-making.
Operating a variety of modern office equipment, including a computer.
Both verbal and written communication, including presentations.
Working with clients facing multi-systemic involvement.
Interviewing techniques.
Referring, advocating, and connecting clients with appropriate social services organizations and programs.
ABILITY TO
Deal effectively with clients experiencing crises and economic stress.
Work effectively and courteously under high-pressure circumstances.
Prepare accurate and complete records and reports.
Demonstrate consistent, sound, and mature judgment in the effective and efficient use of human and financial resources.
Work independently, Manage time well, meeting deadlines, perform multiple tasks, and organize diverse activities.
Manage time well and meet timelines.
Communicate effectively in both English and Spanish which includes reading, writing, and speaking.
Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, community outreach and other organizations, clinical and other social service providers, and the general public.
Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: 8 am - 5 pm, Monday-Friday. May work some holidays, some nights, some weekends
Location: 5325 Airport Blvd, Austin, TX 78751
Department: Health & Human Services
Criminal, Driving, Education, and Employment Background Checks Required.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
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