The Russ Darrow Group
Experienced Service Advisor
The Russ Darrow Group, Milwaukee, Wisconsin, United States, 53244
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
The Russ Darrow Group provided pay range This range is provided by The Russ Darrow Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $100,000.00/yr
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
Job Overview We are actively seeking an experienced Automotive Service Advisor to join our service team. This position is ideal for a proven professional who knows how to manage a busy service drive, build strong customer relationships, and consistently deliver results. If you're an advisor who understands the workflow, communicates effectively, and is motivated by performance-based pay, this is an excellent opportunity.
Compensation Top pay for top performers: $80,000-$100,000+ annual earning potential. Performance-driven pay plan designed for experienced advisors.
Responsibilities
Greet customers promptly and professionally.
Accurately document customer concerns and vehicle information.
Recommend maintenance and repairs based on vehicle history, mileage, and manufacturer guidelines.
Prepare detailed, accurate estimates for parts and labor.
Manage repair orders from write-up through delivery.
Communicate timelines and provide consistent status updates to customers.
Monitor repair progress and coordinate with technicians and management.
Review completed work and invoices with customers clearly and confidently.
Ensure customer satisfaction while maximizing service opportunities.
Qualifications
Minimum 1 year of experience as an Automotive Service Advisor (dealership experience preferred).
Proven top performer with a strong track record in service sales and follow-through.
Excellent communication, organizational, and time-management skills.
Customer-focused professional with a polished, respectful demeanor.
Ability to thrive in a fast-paced, high-volume service environment.
Self-motivated, driven, and willing to go above and beyond for customers.
Valid driver's license required.
Benefits
Competitive Compensation Plans
Full Benefits Package (Medical, Dental & Vision)
401(k) with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Accounting/Auditing and Finance
Industries: Accounting
Referrals increase your chances of interviewing at The Russ Darrow Group by 2x.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
The Russ Darrow Group provided pay range This range is provided by The Russ Darrow Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $100,000.00/yr
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
Job Overview We are actively seeking an experienced Automotive Service Advisor to join our service team. This position is ideal for a proven professional who knows how to manage a busy service drive, build strong customer relationships, and consistently deliver results. If you're an advisor who understands the workflow, communicates effectively, and is motivated by performance-based pay, this is an excellent opportunity.
Compensation Top pay for top performers: $80,000-$100,000+ annual earning potential. Performance-driven pay plan designed for experienced advisors.
Responsibilities
Greet customers promptly and professionally.
Accurately document customer concerns and vehicle information.
Recommend maintenance and repairs based on vehicle history, mileage, and manufacturer guidelines.
Prepare detailed, accurate estimates for parts and labor.
Manage repair orders from write-up through delivery.
Communicate timelines and provide consistent status updates to customers.
Monitor repair progress and coordinate with technicians and management.
Review completed work and invoices with customers clearly and confidently.
Ensure customer satisfaction while maximizing service opportunities.
Qualifications
Minimum 1 year of experience as an Automotive Service Advisor (dealership experience preferred).
Proven top performer with a strong track record in service sales and follow-through.
Excellent communication, organizational, and time-management skills.
Customer-focused professional with a polished, respectful demeanor.
Ability to thrive in a fast-paced, high-volume service environment.
Self-motivated, driven, and willing to go above and beyond for customers.
Valid driver's license required.
Benefits
Competitive Compensation Plans
Full Benefits Package (Medical, Dental & Vision)
401(k) with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Accounting/Auditing and Finance
Industries: Accounting
Referrals increase your chances of interviewing at The Russ Darrow Group by 2x.
#J-18808-Ljbffr