Shelter House
Community Coordinator (Fair Ridge Family Shelter)
Shelter House, Fairfax, Virginia, United States, 22032
Title:
Community Coordinator
Level:
Entry
Department:
Development (Fair Ridge Family Shelter)
Reports to:
Community Engagement Manager
Salary Range:
$52,000 to $56,000
Location:
Fairfax, VA
FLSA Status:
Exempt
About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.).
About the Role: The Community Coordinator manages all aspects of Fair Ridge Family Shelter’s volunteer program and will assist in community outreach programming. This position is responsible for recruiting, training, supervising, evaluating, and recognizing Fair Ridge Family Shelter volunteers. This position will also assist in managing and tracking all in‑kind donations and services. The Community Coordinator serves as a point of contact to external groups and organizations partnering with Fair Ridge Family Shelter and plans collaborative activities and donation drives. This position will also support various agency initiatives through collaboration with the Shelter House Development Team and support shelter programming for clients.
Responsibilities:
Responsible for recruitment, background checks, screening, and placement of all potential volunteers including individuals and groups
Host volunteer orientation and schedule volunteer recruiting events and/or speaking engagements, conduct on‑site training for all shelter volunteers
Maintain regular communication with all volunteers through in‑person meetings, telephone, and email communication
Conduct ongoing evaluation of volunteer program and adjust as needed
Create and maintain a current list of active volunteers and all volunteer records
Create and maintain an updated calendar of program and volunteer events
Serve as a representative of Fair Ridge Family Shelter to community groups, schools and associations and maintain positive working relationships with such groups
Assist in the organizing and maintaining of all in‑kind donations and entering donation receipts by the end of each month in Salesforce (CRM)
Coordinate with program staff to identify and maintain current wish‑list needs
Coordinate strategic holiday donation efforts between donors and shelter staff
Solicit in‑kind donations and services to help meet the needs of the shelter and its residents
Coordinate donation pick‑up and delivery
Assist Shelter House Development Team in planning and facilitating annual events
Track all volunteer participation and record information in monthly data report system
Attend meetings and trainings as directed by supervisor and Fair Ridge Family Shelter leadership
Ensure compliance with all agency policies
Exemplify the Shelter House core values: Inclusivity, Collaboration, Accountability, Respect and Empowerment
Manage DC Diaper Bank functions for Fair Ridge Family, including reporting and operational coordination
Other duties as assigned
About You: Required:
A bachelor's degree in communications, marketing, human services, related field or commensurate experience
1+ years of volunteer or program management
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgments
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative resource solutions to unique challenges
Strong organizational and time management skills
Valid driver’s license and reliable transportation to travel 15‑20% (local)
Ability to drive a minivan
Willingness to work evenings and weekends when needed
Preferred:
Experience working with individuals experiencing homelessness through community‑based programs, volunteer coordination, outreach initiatives, or shelter environments.
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10‑20 pounds
Benefits:
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi‑Annual Team Building Events
Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment‑related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol‑Free Workplace Policy: Drug‑Free Workplace: Shelter House is committed to maintaining a drug‑free workplace. Employment is contingent upon compliance with our Drug‑Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug‑free workplace.
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Community Coordinator
Level:
Entry
Department:
Development (Fair Ridge Family Shelter)
Reports to:
Community Engagement Manager
Salary Range:
$52,000 to $56,000
Location:
Fairfax, VA
FLSA Status:
Exempt
About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.).
About the Role: The Community Coordinator manages all aspects of Fair Ridge Family Shelter’s volunteer program and will assist in community outreach programming. This position is responsible for recruiting, training, supervising, evaluating, and recognizing Fair Ridge Family Shelter volunteers. This position will also assist in managing and tracking all in‑kind donations and services. The Community Coordinator serves as a point of contact to external groups and organizations partnering with Fair Ridge Family Shelter and plans collaborative activities and donation drives. This position will also support various agency initiatives through collaboration with the Shelter House Development Team and support shelter programming for clients.
Responsibilities:
Responsible for recruitment, background checks, screening, and placement of all potential volunteers including individuals and groups
Host volunteer orientation and schedule volunteer recruiting events and/or speaking engagements, conduct on‑site training for all shelter volunteers
Maintain regular communication with all volunteers through in‑person meetings, telephone, and email communication
Conduct ongoing evaluation of volunteer program and adjust as needed
Create and maintain a current list of active volunteers and all volunteer records
Create and maintain an updated calendar of program and volunteer events
Serve as a representative of Fair Ridge Family Shelter to community groups, schools and associations and maintain positive working relationships with such groups
Assist in the organizing and maintaining of all in‑kind donations and entering donation receipts by the end of each month in Salesforce (CRM)
Coordinate with program staff to identify and maintain current wish‑list needs
Coordinate strategic holiday donation efforts between donors and shelter staff
Solicit in‑kind donations and services to help meet the needs of the shelter and its residents
Coordinate donation pick‑up and delivery
Assist Shelter House Development Team in planning and facilitating annual events
Track all volunteer participation and record information in monthly data report system
Attend meetings and trainings as directed by supervisor and Fair Ridge Family Shelter leadership
Ensure compliance with all agency policies
Exemplify the Shelter House core values: Inclusivity, Collaboration, Accountability, Respect and Empowerment
Manage DC Diaper Bank functions for Fair Ridge Family, including reporting and operational coordination
Other duties as assigned
About You: Required:
A bachelor's degree in communications, marketing, human services, related field or commensurate experience
1+ years of volunteer or program management
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgments
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative resource solutions to unique challenges
Strong organizational and time management skills
Valid driver’s license and reliable transportation to travel 15‑20% (local)
Ability to drive a minivan
Willingness to work evenings and weekends when needed
Preferred:
Experience working with individuals experiencing homelessness through community‑based programs, volunteer coordination, outreach initiatives, or shelter environments.
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10‑20 pounds
Benefits:
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi‑Annual Team Building Events
Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment‑related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol‑Free Workplace Policy: Drug‑Free Workplace: Shelter House is committed to maintaining a drug‑free workplace. Employment is contingent upon compliance with our Drug‑Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug‑free workplace.
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