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The Intersect Group

Relationship Banker

The Intersect Group, Southlake, Texas, United States, 76092

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5 days ago Be among the first 25 applicants

This range is provided by The Intersect Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $25.00/hr - $30.00/hr

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Summary The Intersect Group is seeking a contract Universal Banker to work for our direct client to help manage the day-to-day operations of their customer-centric bank branch in Plano.

Responsibilities

Establish, retain and deepen customer relationships by executing relationship management strategies and performing efficient and accurate banking transactions

Uncover the needs of new and existing customers and refer them to the relevant solutions, services, and experts available within the bank

Proactive customer outreach that is aligned to our high-touch / engagement model

Proactive phone calls to both existing and prospect customers

Develop a strong understanding of the consumer and small business solutions and service offerings to best answer questions from prospects

Handle all banking transaction, teller activity and client requests with exceptional customer experience. Teller activity includes but not limited to: deposits, withdrawals, wire transfers, etc.

Open accounts for new walk-in; coordinate legal account documentation to ensure compliance with all relevant banking regulations

Assist in community awareness events to increase bank outreach and foster new business opportunities

Assist management with various operational duties and responsibilities

Abide by company policies, procedures, and regulatory compliance guidelines

Qualifications

Minimum of 2 years banking center experience preferred, including customer service, relationship management and cash handling

Knowledge of banking products and services including deposits, lending and other financial services

Ability to multitask and problem solve in a fast-paced environment to accomplish many tasks efficiently and timely

Professional experience anticipating common customer concerns and analyzing current procedures and processes for available improvements

Proficient knowledge of Salesforce preferred

Proficient knowledge of PC/Internet (Microsoft Office, including Excel, Word)

Excellent communication skills, both verbal and written, with the ability to speak concisely

Must be team-oriented

Ability to be influential and establish positive working relationships across the organization with various stakeholders

Knowledge of legal entity documentation preferred

Strong attention to detail and accuracy

Seniority level Associate

Employment type Contract

Job function Other

Industries Banking

Benefits

Medical insurance

Vision insurance

401(k)

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