DePaul
The Senior Entitlement Specialist coordinates, obtains, and monitors residential and/or community client accounts within DePaul properties and the community at-large. Serves as the Representative Payee for designated clients to ensure proper administration of funds for food, shelter, clothing, bills, etc.
Highlights
Make a positive difference in someone's life
Supportive work environment
We value diversity
Opportunity for professional development and career advancement
Excellent benefits (see below for details)
Pay range for this position is $24-27.75 per hour
Responsibilities
Interpret and stay current with SSI, SSA, SSD, NY OTDA SSP and public assistance regulations for all programs.
Assist the residential program in procuring the necessary funding arrangements for clients upon admission, including processing applications (SSI, SSD, Medicaid, Public Assistance, NY OTDA SSP, food stamp).
Provide assistance and expertise to residential staff with financial applicants, recertification and resolve funding issues with SSA/DHS/SSP upon move‑in and during stay.
Update SSA/DHS/SSP of changes such as employment, marriage that would affect funding.
Work with residential programs in transferring consumer funding at discharge.
Serve as an information source for funding/referring agencies, families and consumers regarding financial issues.
Develop positive working relationships with outside community service providers.
Ensure proper representation for clients at administrative hearings and work closely with Social Security staff.
Serve as a community liaison interacting with police, clinics, hospitals and the Department of Social Services to resolve problems and make referrals.
Ensure proper recording of all client payments.
Generate client allowances for debit card processing (weekly, bi‑weekly or monthly) and communicate any changes due to reductions or past‑due bills.
Maintain client accounts receivable for the residential program and collect outstanding balances when needed.
Provide requested financial statements (monthly accounts receivable trial balances, client ledgers, etc.) to accounting staff, supervisors and program directors.
Resolve consumer citizenship issues through the U.S. Department of Justice, Immigration and Naturalization Service.
Review accuracy and reconcile residential accounts, ensuring proper recording of funding and payments of rent, PNA and other bills.
Provide financial information to the Quality Assurance Department as required.
Follow all safety rules and regulations for self, residents and staff.
Perform any other duties necessary for the effective and efficient operation of the program.
Qualifications
Minimum of a high school diploma or GED; relevant college coursework preferred or an equivalent combination of education and entitlement work experience.
Must have own transportation and meet agency clean driving requirements.
Computer knowledge, especially with Excel, is preferred.
Excellent problem‑solving skills and ability to work with community and departmental personnel.
Strong knowledge of SSI, SSD and food stamp programs is highly desired.
Respects and maintains client confidentiality; demonstrates a positive and caring attitude towards all customers and staff.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Generous PTO & Paid Holidays
403B with Employer Match
Robust Employee Assistant Program
Staff Recognition Program
Employee Discount Program
DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.
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Highlights
Make a positive difference in someone's life
Supportive work environment
We value diversity
Opportunity for professional development and career advancement
Excellent benefits (see below for details)
Pay range for this position is $24-27.75 per hour
Responsibilities
Interpret and stay current with SSI, SSA, SSD, NY OTDA SSP and public assistance regulations for all programs.
Assist the residential program in procuring the necessary funding arrangements for clients upon admission, including processing applications (SSI, SSD, Medicaid, Public Assistance, NY OTDA SSP, food stamp).
Provide assistance and expertise to residential staff with financial applicants, recertification and resolve funding issues with SSA/DHS/SSP upon move‑in and during stay.
Update SSA/DHS/SSP of changes such as employment, marriage that would affect funding.
Work with residential programs in transferring consumer funding at discharge.
Serve as an information source for funding/referring agencies, families and consumers regarding financial issues.
Develop positive working relationships with outside community service providers.
Ensure proper representation for clients at administrative hearings and work closely with Social Security staff.
Serve as a community liaison interacting with police, clinics, hospitals and the Department of Social Services to resolve problems and make referrals.
Ensure proper recording of all client payments.
Generate client allowances for debit card processing (weekly, bi‑weekly or monthly) and communicate any changes due to reductions or past‑due bills.
Maintain client accounts receivable for the residential program and collect outstanding balances when needed.
Provide requested financial statements (monthly accounts receivable trial balances, client ledgers, etc.) to accounting staff, supervisors and program directors.
Resolve consumer citizenship issues through the U.S. Department of Justice, Immigration and Naturalization Service.
Review accuracy and reconcile residential accounts, ensuring proper recording of funding and payments of rent, PNA and other bills.
Provide financial information to the Quality Assurance Department as required.
Follow all safety rules and regulations for self, residents and staff.
Perform any other duties necessary for the effective and efficient operation of the program.
Qualifications
Minimum of a high school diploma or GED; relevant college coursework preferred or an equivalent combination of education and entitlement work experience.
Must have own transportation and meet agency clean driving requirements.
Computer knowledge, especially with Excel, is preferred.
Excellent problem‑solving skills and ability to work with community and departmental personnel.
Strong knowledge of SSI, SSD and food stamp programs is highly desired.
Respects and maintains client confidentiality; demonstrates a positive and caring attitude towards all customers and staff.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Generous PTO & Paid Holidays
403B with Employer Match
Robust Employee Assistant Program
Staff Recognition Program
Employee Discount Program
DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.
#J-18808-Ljbffr