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CCMSI

Workers’ Compensation Claim Rep II (CA Expertise Required)

CCMSI, California, Missouri, United States, 65018

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Workers’ Compensation Claim Rep II (CA Expertise Required)

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CCMSI

Location: Hybrid or Remote – reporting to the Irvine, CA branch

Schedule: Monday–Friday, 8:00 AM–4:30 PM PST

Salary Range: $70,000–$80,000 annually (dependent on experience)

Overview At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary We are seeking a

Workers’ Compensation Claim Representative II

to manage

California workers’ compensation claims from intake through resolution

for a

PEO/Staffing account . This role may be remote or hybrid, reporting to our Irvine, CA branch. This position is designed for an experienced adjuster who can independently manage claims, apply sound judgment, and deliver consistent results within California’s complex regulatory environment. You’ll handle more complex claim scenarios, contribute to claim strategy, and partner closely with supervisors, clients, and vendors to drive quality outcomes.

Responsibilities

Independently investigate, evaluate, and resolve California workers’ compensation claims in compliance with CCMSI standards and client handling instructions

Manage claims cradle‑to‑grave, including compensability, medical management, litigation coordination, and resolution strategy

Review medical, legal, and miscellaneous invoices for accuracy, reasonableness, and claim‑relatedness; negotiate disputed bills

Establish, monitor, and adjust reserves in accordance with authority levels and best practices

Authorize and issue claim payments within assigned settlement authority

Negotiate settlements with injured workers and attorneys in accordance with client authorization

Coordinate with and assist in the selection and oversight of defense counsel

Identify and pursue subrogation opportunities

Prepare and maintain accurate claim documentation, reports, payments, and reserve summaries

Ensure compliance with service commitments, jurisdictional requirements, and excess reporting obligations

Deliver consistent, high‑quality claim service aligned with CCMSI’s corporate standards

Qualifications What You’ll Bring Required

5–10 years of workers’ compensation claims experience, with demonstrated success handling California claims

Proven ability to manage claims independently from intake through resolution

Strong working knowledge of the California workers’ compensation claims process

Excellent communication, organization, and time‑management skills

Ability to prioritize work, meet deadlines, and manage a full caseload with minimal supervision

Reliable, predictable attendance within established client service hours

Preferred

SIP designation or ability to obtain within a defined timeframe

Associate degree or higher

Experience supporting PEO and/or staffing accounts

Proficiency with Microsoft Word, Excel, Outlook, and claims systems

Bilingual (Spanish) proficiency—highly valued for communicating with claimants, employers, or vendors, but not required

Why You’ll Love Working Here

4 weeks PTO + 10 paid holidays in your first year

Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance

Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)

Career growth: Internal training and advancement opportunities

Culture: A supportive, team‑based work environment

How We Measure Success

Quality claim handling – thorough investigations, strong documentation, well‑supported decisions

Compliance & audit performance – adherence to jurisdictional and client standards

Timeliness & accuracy – purposeful file movement and dependable execution

Client partnership – proactive communication and strong follow‑through

Professional judgment – owning outcomes and solving problems with integrity

Cultural alignment – believing every claim represents a real person and acting accordingly

Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship CCMSI does not provide visa sponsorship for this position.

ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

Lead with transparency – We build trust by being open and listening intently in every interaction.

Perform with integrity – We choose the right path, even when it is hard.

Chase excellence – We set the bar high and measure our success. What gets measured gets done.

Own the outcome – Every employee is an owner, treating every claim, every decision, and every result as our own.

Win together – Our greatest victories come when our clients succeed.

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