Kelley Logistics
Brokerage Coordinator - Greenwood, IN
Kelley Logistics, Greenwood, Indiana, United States, 46142
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Brokerage Coordinator - Greenwood, IN
role at
Kelley Logistics .
Benefits
Professional, positive and people-centered work environment
Paid holidays (8); paid vacation and personal days
Stable and growing organization
Competitive weekly pay
Comprehensive benefits package Health, Dental, Vision, AD&D, 401(k), etc.
Responsibilities
Provide T/L rate quotes to customers, working directly with customers on quotes and negotiate pricing for services.
Monitor email and electronic load boards.
Receive and process shipments according to customer needs, shipment entry, and tracking and follow up.
Manage daily load activities through discussion with customers and carriers to ensure excellent customer service.
Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations to increase business.
Generate business through cold calls, qualified leads from existing customers and Kelley account representatives.
Develop, maintain and grow customer relationships to create a diverse book of business.
Source, qualify and set up new carriers from start to finish providing timely distribution of information to teams by uploading into the TMS.
Secure contractual agreements with new service providers prior to load execution.
Accountable for service provider’s performance and pricing accuracy.
Research provider performance problems and provide feedback that facilitates resolution.
Assist Accounts Receivable department with any delinquent accounts.
Verify and establish customer’s credit.
Qualifications
Possess strong oral and written communication skills.
Ability to work in a fast-paced environment and prioritize tasks.
Self‑motivated and able to work effectively in a team environment.
Strong Customer Service skills.
Experience with 3PL (Preferred).
2–3 years brokerage/logistics experience.
Strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry.
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Brokerage Coordinator - Greenwood, IN
role at
Kelley Logistics .
Benefits
Professional, positive and people-centered work environment
Paid holidays (8); paid vacation and personal days
Stable and growing organization
Competitive weekly pay
Comprehensive benefits package Health, Dental, Vision, AD&D, 401(k), etc.
Responsibilities
Provide T/L rate quotes to customers, working directly with customers on quotes and negotiate pricing for services.
Monitor email and electronic load boards.
Receive and process shipments according to customer needs, shipment entry, and tracking and follow up.
Manage daily load activities through discussion with customers and carriers to ensure excellent customer service.
Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations to increase business.
Generate business through cold calls, qualified leads from existing customers and Kelley account representatives.
Develop, maintain and grow customer relationships to create a diverse book of business.
Source, qualify and set up new carriers from start to finish providing timely distribution of information to teams by uploading into the TMS.
Secure contractual agreements with new service providers prior to load execution.
Accountable for service provider’s performance and pricing accuracy.
Research provider performance problems and provide feedback that facilitates resolution.
Assist Accounts Receivable department with any delinquent accounts.
Verify and establish customer’s credit.
Qualifications
Possess strong oral and written communication skills.
Ability to work in a fast-paced environment and prioritize tasks.
Self‑motivated and able to work effectively in a team environment.
Strong Customer Service skills.
Experience with 3PL (Preferred).
2–3 years brokerage/logistics experience.
Strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry.
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