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RealManage

Community Association Manager / Portfolio CAM (PAZ2025)

RealManage, Phoenix, Arizona, United States, 85003

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Community Association Manager / Portfolio CAM (PAZ2025)

2 days ago Be among the first 25 applicants This range is provided by RealManage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$60,000.00/yr - $70,000.00/yr Company Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from

Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master‑planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting‑edge cloud‑based technologies and mobile apps, supported by industry‑leading practices and a highly skilled workforce. Our mission is to offer comprehensive and innovative solutions that consistently surpass customer expectations, prioritizing transparency and visibility in all client interactions. RealManage is a values‑based company guided by the following principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Job Responsibilities

The Community Association Manager (CAM) is the key ambassador of RealManage. They provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations, delivering professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the company’s guiding principles. Key responsibilities include: Serve as a professional advisor to the Board of Directors of each community assigned. Acquire and maintain current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures. Provide weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity. Run Board or Annual Meetings and create monthly management reports depicting the actual condition of community amenities, progress of specific key initiatives, and clear recommendations. Assist the Board with the selection of contractors and insurance carriers to maintain and protect the community. Provide vendor management oversight, including bid process setup, contract management, and oversight. Oversee and approve payment of vendors providing services to community association. Develop and submit a complete, accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association. Work with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Build and foster positive relationships with residents to ensure a high level of service and timely resolution of resident concerns. Attend monthly Manager’s and training meetings as required. Conduct business at all times with the highest standards of personal, professional, and ethical conduct. Display exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems. Perform other work related tasks as assigned. Qualifications

Excellent interpersonal skills; capable of managing a wide range of personalities and opinions over the phone and in person. Excellent writing skills; capable of providing thoughtful, concise, and timely responses to customer concerns. Excellent technology skills; comfortable using and learning proprietary software, portals, and technology platforms. Flexibility and humility; willing to pitch in and do whatever is necessary to serve clients. Excellent organizational skills; able to handle hundreds of owners divided among a portfolio of properties. Ability to work independently; comfortable making decisions with accountability. Seniority level

Entry level Employment type

Full-time Job function

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