Insurance Office of America
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Insurance Office of America provided pay range
This range is provided by Insurance Office of America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $90,000.00/yr Direct message the job poster from Insurance Office of America Work Mode:
Remote (Florida Residents Only)
| Location/Supporting:
Jacksonville, FL
| Book Focus:
General, Construction, Contractors Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role:
Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence : Maintain technical competence and industry expertise. Team Leadership : Direct daily activities of the account management team. Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management : Manage policy expirations and renewals. Renewal Process : Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable : Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance : Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring:
Monitor and maintain activity/suspense to ensure timely completion. Communication:
Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence:
Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance:
Stay updated on company policies and procedures. Continuous Improvement:
Seek and adopt best practices to improve individual and team performance. Champion IOA Values:
Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Seniority level
Mid-Senior level Employment type
Full-time Job function
General Business, Other, and Customer Service Insurance and Insurance Agencies and Brokerages Referrals increase your chances of interviewing at Insurance Office of America by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Commercial Account Manager jobs in
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This range is provided by Insurance Office of America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $90,000.00/yr Direct message the job poster from Insurance Office of America Work Mode:
Remote (Florida Residents Only)
| Location/Supporting:
Jacksonville, FL
| Book Focus:
General, Construction, Contractors Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role:
Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities: Technical Competence : Maintain technical competence and industry expertise. Team Leadership : Direct daily activities of the account management team. Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management : Manage policy expirations and renewals. Renewal Process : Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable : Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance : Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring:
Monitor and maintain activity/suspense to ensure timely completion. Communication:
Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence:
Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance:
Stay updated on company policies and procedures. Continuous Improvement:
Seek and adopt best practices to improve individual and team performance. Champion IOA Values:
Demonstrate integrity and leadership. Ideal Candidate Qualifications: 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Seniority level
Mid-Senior level Employment type
Full-time Job function
General Business, Other, and Customer Service Insurance and Insurance Agencies and Brokerages Referrals increase your chances of interviewing at Insurance Office of America by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Commercial Account Manager jobs in
Florida, United States . Tampa, FL $60,000.00-$65,000.00 1 month ago West Palm Beach, FL $60,000.00-$65,000.00 3 weeks ago Fort Lauderdale, FL $60,000.00-$65,000.00 3 weeks ago Orlando, FL $60,000.00-$65,000.00 3 weeks ago Florida, United States $88,000.00-$132,000.00 10 hours ago Miami, FL $105,000.00-$130,000.00 2 weeks ago Florida, United States $90,000.00-$120,000.00 1 month ago Area Sales Manager - Medical / Aesthetic Lasers (Florida West Coast)
Area Sales Manager - Medical / Aesthetic Lasers (Northern Florida)
Florida, United States $140,000.00-$160,000.00 1 day ago Regional Chain Account Sales Manager - Foodservice
Tampa, FL $111,500.00-$156,200.00 1 week ago Orlando, FL $80,000.00-$160,000.00 1 month ago Greater Tampa Bay Area $100,000.00-$200,000.00 2 days ago Tampa, FL $90,000.00-$115,000.00 2 weeks ago Lakeland, FL $60,000.00-$65,000.00 3 weeks ago Miami Beach, FL $83,000.00-$94,000.00 1 day ago Miramar, FL $150,000.00-$200,000.00 2 weeks ago Florida, United States $80,000.00-$150,000.00 4 days ago Regional Sales Manager Fine Jewelry - Caribbean
Miami, FL $70,000.00-$80,000.00 1 week ago Territory Sales Manager Process Instrumentation
Greater Orlando $79,700.00-$90,250.00 2 weeks ago Sanford, FL $150,000.00-$200,000.00 4 days ago Ocala, FL $150,000.00-$200,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr