Jim Curley Auto Group
Ready to build a career with the Jersey Shore's most innovative dealership?
We're looking for a metrics-focused professional to join our Business Development Center as a Digital Customer Engagement Specialist. This isn't traditional sales - it's the specialized art of converting online interest into showroom visits through phone, email, and digital communication.
Why Jim Curley Buick GMC? We've built our reputation in the Lakewood and Keyport areas through innovative services like concierge pickup/delivery, transparent pricing, and supporting the military community throughout the Jersey Shore. You'll be representing a dealership that customers trust and recommend.
Why This Role Matters: Today's car buyers start online. You'll be their first human contact, turning digital inquiries into scheduled appointments. Your success directly impacts both customer experience and dealership revenue, making this one of the most measurable, results-driven positions in automotive retail.
What Success Looks Like:
Consistently achieving targeted appointment and show rates
Following proven CRM processes that turn leads into loyal customers
Earning performance bonuses based on measurable results
You'll Excel Here If You:
Thrive in structured, metrics-driven environments
Enjoy phone-based customer engagement
Take pride in organization and follow-through
Prefer clear expectations and measurable results over ambiguous 'relationship building'
Appreciate working for a company that genuinely supports the community
We Provide:
Comprehensive training in automotive products, CRM systems, and digital engagement
Medical, Dental, Vision, and 401K with employer match
Performance-based compensation with clear earning potential
Structured career path within our BDC team, with opportunities to advance to sales, service, and finance departments
Pride in representing a dealership known for innovation and community support
Requirements:
Strong phone communication and professional writing skills
Comfort with technology (CRM, Microsoft Office, multi-line phones)
Ability to handle fast-paced, goal-oriented environment
Self-motivation and accountability mindset
No automotive experience required - we'll teach you everything about our products
Preferred Qualifications:
Previous customer service or sales experience
Familiarity with automotive industry terminology
Experience with digital communication platforms (chat, social media)
Ready to turn digital engagement into a rewarding automotive career with the Jersey Shore's most trusted dealership? If the answer is yes, apply below! #J-18808-Ljbffr
Why Jim Curley Buick GMC? We've built our reputation in the Lakewood and Keyport areas through innovative services like concierge pickup/delivery, transparent pricing, and supporting the military community throughout the Jersey Shore. You'll be representing a dealership that customers trust and recommend.
Why This Role Matters: Today's car buyers start online. You'll be their first human contact, turning digital inquiries into scheduled appointments. Your success directly impacts both customer experience and dealership revenue, making this one of the most measurable, results-driven positions in automotive retail.
What Success Looks Like:
Consistently achieving targeted appointment and show rates
Following proven CRM processes that turn leads into loyal customers
Earning performance bonuses based on measurable results
You'll Excel Here If You:
Thrive in structured, metrics-driven environments
Enjoy phone-based customer engagement
Take pride in organization and follow-through
Prefer clear expectations and measurable results over ambiguous 'relationship building'
Appreciate working for a company that genuinely supports the community
We Provide:
Comprehensive training in automotive products, CRM systems, and digital engagement
Medical, Dental, Vision, and 401K with employer match
Performance-based compensation with clear earning potential
Structured career path within our BDC team, with opportunities to advance to sales, service, and finance departments
Pride in representing a dealership known for innovation and community support
Requirements:
Strong phone communication and professional writing skills
Comfort with technology (CRM, Microsoft Office, multi-line phones)
Ability to handle fast-paced, goal-oriented environment
Self-motivation and accountability mindset
No automotive experience required - we'll teach you everything about our products
Preferred Qualifications:
Previous customer service or sales experience
Familiarity with automotive industry terminology
Experience with digital communication platforms (chat, social media)
Ready to turn digital engagement into a rewarding automotive career with the Jersey Shore's most trusted dealership? If the answer is yes, apply below! #J-18808-Ljbffr