Pohanka Hyundai of Salisbury
Service Advisor- Pohanka Hyundai of Salisbury
Pohanka Hyundai of Salisbury, Salisbury, Maryland, United States, 21801
SUMMARY
Pohanka Hyundai of Salisbury is looking to add an enthusiastic Service Advisor to our growing service team. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with an interest in vehicles and a passion for delivering a unique and positive customer experience, we want to talk to you!
WHY WORK HERE
Time Magazine National Quality Dealer Award Winner
The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
Distinguished Service Citation from the Automotive Hall of Fame
Winner of Coastal Style's "Best of" Awards for the past 20+years
Winner of Metropolitan's "Best of the Eastern Shore" Awards for the past 20+years
WE OFFER
Medical, Dental
Life and Disability
401K with Company Contribution
Paid Vacation
Paid Personal Leave
Paid Holidays
Bonus Programs
Vehicle Purchase Programs
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and partsEstablish follow-up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is a plus
Excellent communication skills
Positive and enthusiastic personality
Above average energy level
Personal and professional integrity
About the Dealership The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, starting their first dealership in Salisbury in 1999. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers with a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!
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WHY WORK HERE
Time Magazine National Quality Dealer Award Winner
The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
Distinguished Service Citation from the Automotive Hall of Fame
Winner of Coastal Style's "Best of" Awards for the past 20+years
Winner of Metropolitan's "Best of the Eastern Shore" Awards for the past 20+years
WE OFFER
Medical, Dental
Life and Disability
401K with Company Contribution
Paid Vacation
Paid Personal Leave
Paid Holidays
Bonus Programs
Vehicle Purchase Programs
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and partsEstablish follow-up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is a plus
Excellent communication skills
Positive and enthusiastic personality
Above average energy level
Personal and professional integrity
About the Dealership The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, starting their first dealership in Salisbury in 1999. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers with a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!
#J-18808-Ljbffr