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Martin Automotive Group

Service Advisor

Martin Automotive Group, Bridgeport, Connecticut, us, 06610

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Due to GROWTH and our NEW facility,

Martin Automotive Group

is searching for a

Service Advisor

to join our team! We believe our continued success and future growth is attributed to our employees.

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Qualifications

Must have high school diploma or GED

Proven record of achieving exceptional Customer Satisfaction

At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

Computer-Literate

Can work on Alternating Weekends

EEO

Benefits

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Weekly salary + commission + monthly bonus

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