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Gridworks

Warranty Manager

Gridworks, Albuquerque, New Mexico, United States, 87101

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Job Details Job Location : ABQ Main Office - Albuquerque, NM 87109

Are you a detail-oriented leader with a knack for problem-solving? Do you thrive in fast-paced environments where quality, efficiency, and customer satisfaction are top priorities?

Gridworks

is looking for a

Warranty Manager

to oversee our warranty processes, manage remedial work, and ensure top-notch service in the renewable energy sector. If you have experience in management, contract evaluation, and quality control and you're ready to take on a crucial role in a growing industry-we want to hear from you!

Join us and help build a

brighter, more sustainable future.

Apply today!

About the Company Established in 2014, Gridworks is a leading EPC contractor for utility‑scale solar and battery storage projects. Primarily operating across the southwest, we are expanding into other regions. With nearly 2 GW of solar and battery energy storage projects we are well positioned for continued success in the rapidly growing clean energy sector.

Job Purpose This position will provide management oversight for the company’s warranty processes. They will validate and process warranty claims, coordinating with employees from other divisions, coordinate with subcontractors and manage the use of materials and equipment. They will also ensure that all specifications are being followed, work is proceeding with quality and in a timely manner.

Job Duties & Responsibilities

Develop and implement warranty processes and procedures.

Evaluate warranty claims and process accordingly.

Schedule remedial work in logical steps and budget time required to perform work efficiently.

Work with other departments, as applicable, to address warranty claims.

Perform contract reviews with a focus on warranty.

Prepare and submit budget estimates and progress cost tracking reports.

Implement corporate quality control programs on remedial work.

Perform warranty data evaluations to identify trends.

Qualifications Required Qualifications/Skills:

2-years of management experience.

Computer Skills – Knowledge using Microsoft Word, Excel, and other related construction software.

Contract Evaluation – Experience analyzing legal documents and identifying potential risks, scope of work and compliance requirements.

Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Management of Material Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Demonstrated Behavioral Skills:

Safety

Leadership in valuing safety as a core deliverable for all warranty or warranty related work.

Detail-Minded

Highly organized, completes tasks with a high level of detail, accuracy and timeliness.

Problem Solving

Ability to clearly identify issues and evaluate potential solutions while implementing creative and innovative strategies.

Planning & Organizing

Ability to establish goals, set priorities and allocate appropriate time to tasks. Schedule activities and effectively communicate with various team members.

People management skills

Strong experience in communication, negotiation and relationship building skills.

Achievement oriented

Self‑motivated and driven to achieve results and has demonstrated a track record of achieving challenging goals.

Quality

Committed to producing high quality results in line with procedures, continuous improvement, and customer service.

Flexibility

Ability to take on a wide range of tasks and be able to manage changing priorities and parameters as they develop.

Decision Making

Demonstrated ability to make critical decisions under pressure.

Preferred Qualifications

5-years of management experience.

2-Years of warranty management specific management

Experience analyzing legal documents and identifying potential risks, scope of work and compliance requirements with a specific focus on warranty.

Contract evaluation experience specific to the construction industry.

Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various construction means and methods.

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