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Milestone Retirement

Engagement Assistant, Assisted Living

Milestone Retirement, Pullman, Washington, us, 99164

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Base pay range $18.00/hr - $18.00/hr

Why You’ll Love Working at Milestone Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

Medical, Dental, Vision (employees that work 30 hours or more weekly)

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

About The Role We’re seeking an Engagement Assistant to support resident activities in an Enhanced/Memory Care community. Reporting to the Engagement Specialist, you’ll help residents participate in meaningful programs, coordinate outings, and assist with events that enrich the daily lives of our residents.

What You’ll Do

Complete Resident Interest Worksheets for all new residents within 7 days of move‑in

Orient residents to the engagement program and available opportunities

Follow scheduled activities with minimal changes; assist in arranging entertainment within budget

Promote all programs to maximize resident participation

Support quarterly events that may also serve as marketing opportunities

Help organize resident outings, including trips, medical visits, and destination activities

Assist with transportation and mobility during outings

Ensure a safe work environment for yourself and others, following Safety Committee standards

Foster teamwork, take initiative, and support coworkers, residents, and visitors

Perform other duties as assigned

What We’re Looking For

High School Diploma or equivalent required; Associate or Bachelor’s degree preferred in Social Services, Business, or related field

Minimum of three years’ experience in assisted living and/or memory care setting preferred

Experience with Microsoft Word and Excel preferred

Commercial Driver’s License (CDL) preferred

Strong written and verbal communication skills

Strong interpersonal and community relations skills

Self‑motivated with the ability to work independently and make decisions

Excellent organizational skills and attention to detail

Pleasant, professional, and personable demeanor

Physical Requirements

Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance

Ability to talk, hear, and use vision effectively

Occasional weekend, evening, or night work and on‑call as needed

Possible exposure to communicable diseases, blood‑borne pathogens, latex, and other hazards

Ability to lift and assist residents or equipment as needed, up to 50 lbs occasionally

Frequent interaction with coworkers, residents, and vendors

Join Milestone to help residents stay engaged, active, and connected every day.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Hospitals and Health Care

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