DICK'S Sporting Goods
AD STARR Salesforce Admin, Business Analyst
DICK'S Sporting Goods, Coraopolis, Pennsylvania, United States
AD STARR Salesforce Admin, Business Analyst
Join to apply for the
AD STARR Salesforce Admin, Business Analyst
role at
DICK'S Sporting Goods .
At
DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Overview The role will focus on Salesforce platform management, automation, reporting, database management, project support, functional specification development, and training.
Job Duties & Responsibilities
Ownership of multiple Salesforce applications, including data migrations, data quality, systems integrations via MuleSoft, and third‑party applications; implement third‑party tools as a hands‑on technician and SME.
Improve business processes by building and optimizing scalable automations using Salesforce Flows.
Provide clear, detailed field‑mapping and process documentation to third‑party contractors to support new MuleSoft integrations and enhancements to existing jobs.
Deliver timely, accurate reporting and insights by analyzing data from SQL Server, CRM cloud platforms, and other reporting tools.
Build and maintain reports and dashboards that surface key business metrics for stakeholders.
Act as the subject‑matter expert for SQL Server, documenting cause‑and‑effect relationships between database fields and the front‑end system.
Execute and document all QA/QC/testing for database functionality.
Maintain and support current and future integration projects.
Maintain accurate project status information and communicate to business sponsors on a regular schedule.
Develop, coordinate and execute user acceptance testing sessions.
Serve as the primary contact for production issues and triage system issues for solutions or vendor support.
Collaborate with cross‑functional teams and IT management to determine priority, resourcing and issue resolution.
Work with teams to determine business requirements for new or enhanced system requests.
Create and own functional specifications for new or enhanced system development.
Lead or support the development of training materials and facilitate hands‑on training sessions for end users.
Qualifications
Bachelor’s Degree in Computer Science, Software Engineering or Information Systems (or relevant work experience in lieu of a 4‑year degree).
5–7 years of experience with Salesforce Administration, Salesforce Flow, SQL Server databases, and Microsoft Excel.
Experience with Salesforce Data Cloud, SQL Server queries, MuleSoft, B2B Commerce, APEX code/triggers (preferred).
Understanding of retail and sales relationships and comfortable with information systems.
Attention to detail while maintaining an overall project perspective.
Working knowledge of OLAP tools.
Virtual Requirements
Cameras must be on during all virtual interviews.
AI tools are not permitted during any part of the interview process.
Offers are contingent upon a satisfactory background check, which may include ID verification.
#J-18808-Ljbffr
AD STARR Salesforce Admin, Business Analyst
role at
DICK'S Sporting Goods .
At
DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Overview The role will focus on Salesforce platform management, automation, reporting, database management, project support, functional specification development, and training.
Job Duties & Responsibilities
Ownership of multiple Salesforce applications, including data migrations, data quality, systems integrations via MuleSoft, and third‑party applications; implement third‑party tools as a hands‑on technician and SME.
Improve business processes by building and optimizing scalable automations using Salesforce Flows.
Provide clear, detailed field‑mapping and process documentation to third‑party contractors to support new MuleSoft integrations and enhancements to existing jobs.
Deliver timely, accurate reporting and insights by analyzing data from SQL Server, CRM cloud platforms, and other reporting tools.
Build and maintain reports and dashboards that surface key business metrics for stakeholders.
Act as the subject‑matter expert for SQL Server, documenting cause‑and‑effect relationships between database fields and the front‑end system.
Execute and document all QA/QC/testing for database functionality.
Maintain and support current and future integration projects.
Maintain accurate project status information and communicate to business sponsors on a regular schedule.
Develop, coordinate and execute user acceptance testing sessions.
Serve as the primary contact for production issues and triage system issues for solutions or vendor support.
Collaborate with cross‑functional teams and IT management to determine priority, resourcing and issue resolution.
Work with teams to determine business requirements for new or enhanced system requests.
Create and own functional specifications for new or enhanced system development.
Lead or support the development of training materials and facilitate hands‑on training sessions for end users.
Qualifications
Bachelor’s Degree in Computer Science, Software Engineering or Information Systems (or relevant work experience in lieu of a 4‑year degree).
5–7 years of experience with Salesforce Administration, Salesforce Flow, SQL Server databases, and Microsoft Excel.
Experience with Salesforce Data Cloud, SQL Server queries, MuleSoft, B2B Commerce, APEX code/triggers (preferred).
Understanding of retail and sales relationships and comfortable with information systems.
Attention to detail while maintaining an overall project perspective.
Working knowledge of OLAP tools.
Virtual Requirements
Cameras must be on during all virtual interviews.
AI tools are not permitted during any part of the interview process.
Offers are contingent upon a satisfactory background check, which may include ID verification.
#J-18808-Ljbffr