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United Midwest Savings Bank

RELATIONSHIP BANKER

United Midwest Savings Bank, Columbus, Ohio, United States, 43224

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About UMWSB We are not your typical bank, and we like it that way. Our four business pillars – SBA Lending, Consumer Lending, Mortgage Lending, and Deposit Banking – allow us to attract unique candidates at all experience levels to join our growing team.

What We Stand For Our products, services, and expertise have the feel of a small community bank, but the reach of a national brand. We at United Midwest Savings Bank are proud of the responsible, ethical manner in which our company has operated since its opening. We realize our success is a direct result of meeting our customer's needs and we continue to operate with your interests as our guide.

Employment Type Full‑Time, Non‑Exempt

Location Reed Road Branch

Reports To Branch Manager

Position Summary The Relationship Banker serves as the face of the bank, providing exceptional customer service while building lasting relationships with clients. This role is responsible for assisting customers with their banking needs, offering financial solutions, and promoting bank products and services to help clients achieve their financial goals.

Responsibilities

Develop, maintain, and strengthen relationships with both existing and new customers to ensure loyalty and satisfaction.

Advise customers on available bank products and other financial services, explaining them clearly and concisely.

Assist customers with opening new accounts, managing existing ones, and completing day‑to‑day banking transactions.

Education and Experience College degree in business or finance, or related field; and 3‑5 years of banking experience and/or training; or equivalent combination of education and experience.

Required Skills and Abilities

Excellent verbal and written communication skills; must be able to effectively communicate with bank personnel of all levels and bank clients.

Strong customer service skills and the ability to build relationships.

Previous experience with all aspects of CDs and IRAs.

Prior experience in outbound sales or customer engagement via phone.

Strong knowledge of Fiserv programs: Cleartouch, Client Central, and Source Capture; also, strong knowledge of CSW and FIS Penley.

Excellent time management skills with the ability to work independently and establish priorities.

Ability to multi‑task, prioritize, and manage time effectively.

Basic office machine operation skills (printers, scanners, copiers, fax, postage machine, etc.).

Benefits

Paid Time Off (PTO)

Medical / Dental / Vision

401(K)

Paid Family Leave

United Midwest Savings Bank is an Equal Opportunity Employer.

Salary: $23.00 per hour

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