Oklahoma Farm Bureau Insurance
Personal Lines Underwriter
Oklahoma Farm Bureau Insurance, Oklahoma City, Oklahoma, United States, 73116
Personal Lines Underwriter
Reviews insurance applications to evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing by performing the following duties.
Essential Duties and Responsibilities
Examine documents such as application forms, inspection reports, insurance maps, and past claims to determine the degree of risk based on applicant financial standing, loss experience, and value and condition of property and vehicles per company guidelines and authority level.
Determine whether to accept, modify, or decline risks.
Interpret premium classes and apply rating structure to achieve proper premiums for loss exposures.
Process all rewrites, reinstatements, and other work items per company guidelines and authority level.
Continually review all policies, applications, and change requests to ensure proper premiums and classifications are maintained.
Communicate (primarily via email but may use correspondence, telephone, or personal visit) with agents, insureds, company personnel, and other insurance or inspection companies to obtain further information, quote rates, or explain company underwriting policies.
Counsel with agents and CSR’s regarding desirable and undesirable risks and continually communicate company underwriting practices.
Monitor loss ratios and strive for improvement by coordinating with managers and supervisors, agents, adjusters, etc. concerning the selection of business and the improvement of agents and/or underwriting quality.
Report any unusual problems or conflicts encountered in the course of performing underwriting duties to the Personal Lines Underwriting Manager; submit any information or reports that may be requested by upper management.
Competencies
Analytical – synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
Design – demonstrates attention to detail.
Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Technical Skills – pursues training and development opportunities; strives to continuously build knowledge and skills.
Interpersonal Skills – maintains confidentiality, listens to others without interrupting.
Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Written Communication – writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reads and interprets written information.
Business Acumen – understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Ethics – treats people with respect; works with integrity and ethically.
Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time.
Judgment – displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision‑making process; makes timely decisions.
Planning/Organizing – prioritizes and plans work activities; uses time efficiently.
Professionalism – approaches others in a tactful manner; reacts well under pressure; respects others regardless of status or position.
Quality – looks for ways to improve and promote quality; monitors own work to ensure quality.
Quantity – meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Adaptability – adapts to changes in the work environment; deals with frequent change, delays, or unexpected events.
Attendance/Punctuality – is consistently at work and on time; ensures work responsibilities are covered when absent.
Dependability – follows instructions, responds to management direction; commits to long hours of work when necessary to reach goals.
Qualifications To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor’s degree (B. A.) from a four‑year college or university; and/or completion of the Insurance Institute of America Certificate in General Insurance; or equivalent combination of education and experience. Previous underwriting experience preferred.
Worker is expected to participate in a continuing education program(s) if needed.
Language Skills
Ability to read, analyze, and interpret insurance policies, technical journals, financial reports, and legal documents.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to respond to incoming inquiries or complaints from insureds and regulatory agencies.
Computer Skills
Extensive knowledge of computers and computer systems; proficient use of a 10‑key.
Other Skills and Abilities
Detail oriented and excellent communication skills.
Ability to work with people and solve problems.
Other Qualifications
Must maintain regular attendance.
Physical Demands While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
Work Environment The work environment is a typical office environment with moderate noise level. The worker works at a desk, typically in a call center atmosphere. Must work with a computer and use a 10‑key.
Equal Opportunity Statement Oklahoma Farm Bureau & Affiliated Companies does not discriminate on the basis of race, color, religion, national origin, sex, age or disability. All qualified applicants receive equal opportunity and selection decisions are based on job‑related factors.
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Essential Duties and Responsibilities
Examine documents such as application forms, inspection reports, insurance maps, and past claims to determine the degree of risk based on applicant financial standing, loss experience, and value and condition of property and vehicles per company guidelines and authority level.
Determine whether to accept, modify, or decline risks.
Interpret premium classes and apply rating structure to achieve proper premiums for loss exposures.
Process all rewrites, reinstatements, and other work items per company guidelines and authority level.
Continually review all policies, applications, and change requests to ensure proper premiums and classifications are maintained.
Communicate (primarily via email but may use correspondence, telephone, or personal visit) with agents, insureds, company personnel, and other insurance or inspection companies to obtain further information, quote rates, or explain company underwriting policies.
Counsel with agents and CSR’s regarding desirable and undesirable risks and continually communicate company underwriting practices.
Monitor loss ratios and strive for improvement by coordinating with managers and supervisors, agents, adjusters, etc. concerning the selection of business and the improvement of agents and/or underwriting quality.
Report any unusual problems or conflicts encountered in the course of performing underwriting duties to the Personal Lines Underwriting Manager; submit any information or reports that may be requested by upper management.
Competencies
Analytical – synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
Design – demonstrates attention to detail.
Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Technical Skills – pursues training and development opportunities; strives to continuously build knowledge and skills.
Interpersonal Skills – maintains confidentiality, listens to others without interrupting.
Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Written Communication – writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reads and interprets written information.
Business Acumen – understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Ethics – treats people with respect; works with integrity and ethically.
Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time.
Judgment – displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision‑making process; makes timely decisions.
Planning/Organizing – prioritizes and plans work activities; uses time efficiently.
Professionalism – approaches others in a tactful manner; reacts well under pressure; respects others regardless of status or position.
Quality – looks for ways to improve and promote quality; monitors own work to ensure quality.
Quantity – meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Adaptability – adapts to changes in the work environment; deals with frequent change, delays, or unexpected events.
Attendance/Punctuality – is consistently at work and on time; ensures work responsibilities are covered when absent.
Dependability – follows instructions, responds to management direction; commits to long hours of work when necessary to reach goals.
Qualifications To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor’s degree (B. A.) from a four‑year college or university; and/or completion of the Insurance Institute of America Certificate in General Insurance; or equivalent combination of education and experience. Previous underwriting experience preferred.
Worker is expected to participate in a continuing education program(s) if needed.
Language Skills
Ability to read, analyze, and interpret insurance policies, technical journals, financial reports, and legal documents.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to respond to incoming inquiries or complaints from insureds and regulatory agencies.
Computer Skills
Extensive knowledge of computers and computer systems; proficient use of a 10‑key.
Other Skills and Abilities
Detail oriented and excellent communication skills.
Ability to work with people and solve problems.
Other Qualifications
Must maintain regular attendance.
Physical Demands While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
Work Environment The work environment is a typical office environment with moderate noise level. The worker works at a desk, typically in a call center atmosphere. Must work with a computer and use a 10‑key.
Equal Opportunity Statement Oklahoma Farm Bureau & Affiliated Companies does not discriminate on the basis of race, color, religion, national origin, sex, age or disability. All qualified applicants receive equal opportunity and selection decisions are based on job‑related factors.
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