Thompson Auto Group
Nashua Hyundai is seeking a motivated and detail-oriented Service Advisor
to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, values customer satisfaction, and is looking for a long-term career opportunity.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Competitive Compensation
Employer Matched 401(k) available
Clean and professional work environment
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Schedule Appointments
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow-up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Verify Insurance
Set up loaner vehicles
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferred
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, values customer satisfaction, and is looking for a long-term career opportunity.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Competitive Compensation
Employer Matched 401(k) available
Clean and professional work environment
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Schedule Appointments
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow-up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Verify Insurance
Set up loaner vehicles
Qualifications
Proven record of achieving exceptional customer satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferred
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr