Ferguson
Credit Specialist – Ferguson
Join to apply for the
Credit Specialist
role at
Ferguson .
Since 1953, Ferguson has been a source of quality supplies for a variety of industries, building better infrastructure, homes, and businesses. We exist to make our customers’ complex projects simple, successful, and sustainable.
Overall Job Objective The Credit Specialist will be managing a portfolio of process-focused customers and national accounts.
Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
Support enterprise business and sales objectives through efficient performance of job responsibilities.
Qualifications
3-5 years of experience in credit management or similar roles.
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.
Pay Range $21.63 - $32.45 (monthly for salaried roles or hourly for other roles)
Benefits We offer competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, as well as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.
Pay/Bonus Eligibility This role is Bonus or Incentive Plan eligible.
EEO Statement Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Finance and Sales
Wholesale, Wholesale Building Materials, and Construction
Location Metairie, LA
Referral Program Referrals increase your chances of interviewing at Ferguson by 2x.
#J-18808-Ljbffr
Credit Specialist
role at
Ferguson .
Since 1953, Ferguson has been a source of quality supplies for a variety of industries, building better infrastructure, homes, and businesses. We exist to make our customers’ complex projects simple, successful, and sustainable.
Overall Job Objective The Credit Specialist will be managing a portfolio of process-focused customers and national accounts.
Responsibilities
Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
Support enterprise business and sales objectives through efficient performance of job responsibilities.
Qualifications
3-5 years of experience in credit management or similar roles.
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.
Pay Range $21.63 - $32.45 (monthly for salaried roles or hourly for other roles)
Benefits We offer competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, as well as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.
Pay/Bonus Eligibility This role is Bonus or Incentive Plan eligible.
EEO Statement Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Ferguson is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Finance and Sales
Wholesale, Wholesale Building Materials, and Construction
Location Metairie, LA
Referral Program Referrals increase your chances of interviewing at Ferguson by 2x.
#J-18808-Ljbffr