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AAA - CSAA Insurance Group

PIP Claims Specialist - Remote

AAA - CSAA Insurance Group, East Hartford, Connecticut, us, 06118

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Why Consider This Job Opportunity

Opportunity for performance bonuses and a comprehensive total compensation package

Flexible remote work environment available from anywhere in the U.S. (excluding Hawaii and Alaska)

Supportive company culture focused on inclusion, belonging, and community service

Commitment to employee development and recognition of diverse backgrounds

Chance to work with a leading personal lines property and casualty insurance group

Job Responsibilities

Handle moderately complex Personal Injury Protection (PIP) and Medical Pay claims to conclusion

Investigate, evaluate, and settle medical expense and PIP claims

Make coverage determinations and inform customers of appropriate actions

Rule out exposures such as uninsured/underinsured motorists and subrogation

Present coverage issues to the committee as needed

Required Qualifications

Minimum 1-2 years of claims experience

Bachelor's degree in business, insurance, or a related field, or equivalent education and experience

Ability to obtain and maintain multiple Adjuster’s Licenses within the first 90 days of employment

Strong computer navigation skills and outstanding interpersonal skills

Capability to handle multiple tasks simultaneously

Preferred Qualifications

Prior experience handling PIP claims and first-party medical coverage

Knowledge of collision, loss‑of‑use, third‑party property damage, and bodily injury exposures

Flexibility to work shifts during operating hours from 5:30 a.m. to 7 p.m. in your time zone

Bilingual abilities are a plus

Active participation in company culture initiatives, such as employee resource groups and volunteering

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is partnering with companies that share this commitment.

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