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Bank of America

Relationship Banker - Naples Market

Bank of America, Florida, New York, United States

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Relationship Banker - Naples Market Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. This role is committed to responsible growth and delivering for our clients, teammates, communities and shareholders.

Key Responsibilities

Engage clients in the lobby to educate and assist with transactions through self‑service resources (mobile banking, online banking, ATM).

Accurately and efficiently process cash transactions for clients.

Build relationships with clients to meet financial needs and grow business knowledge by partnering with experts in small business, lending, and investments.

Manage financial center traffic, appointments, and outbound calls effectively.

Drive the client experience and execute the bank's risk culture while striving for operational excellence.

Required Qualifications

Enthusiastic, highly motivated self‑starter with strong work ethic and results focus.

Excellent collaboration and relationship‑building skills.

Passion for improving clients' financial lives and confidence in identifying appropriate solutions.

Effective communication; comfortable engaging all clients and educating them on self‑service technologies.

Strong critical thinking and problem‑solving skills; ability to learn and adapt to new technology platforms.

Adherence to processes, guidelines, laws, and regulations; efficient time and capacity management.

Availability to work weekends, extended hours and travel to any financial center within reasonable distance.

Desired Qualifications

Experience in financial services, products and solutions.

Sales experience in a salary‑plus incentive environment with individual sales goals.

Cash handling experience (minimum six months).

Bachelor’s degree or business‑relevant associate’s degree in business, finance or related field.

Skills

Adaptability, business acumen, customer focus, oral communication, problem solving, account management, client experience branding and management, solutions advisory, relationship building, business development, pipeline management, prospecting, referral identification and management.

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.

Shift and Hours 1st shift, 40 hours per week.

Seniority Level Entry level

Employment Type Full‑time

Job Function Finance and Sales

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and allows appropriate flexibility for teammates based on role‑specific considerations.

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