HWL
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Supplier Engagement Specialist
role at
HWL
Corporate Recruiting Partner at Jackson Healthcare What You Will Do As a Supplier Engagement Specialist, you will support the success of HWL’s client programs by building strong, collaborative relationships with our vendor and agency partners across Nursing, Allied, Non-Clinical, Physician, and Provider staffing. You will ensure suppliers are aligned with client goals, deliver quality candidates, and contribute to overall program performance. In this role, you will:
Serve as a primary liaison between HWL’s Supplier Engagement team and vendor partners.
Monitor supplier performance using KPIs and SLAs (e.g., fill rates, decline trends, cancellations, early terminations).
Analyze vendor trends and provide leadership with insights and recommendations.
Maintain accurate documentation including meeting logs, communication records, and agency contact updates.
Communicate urgent market needs and program priorities to agencies.
Prepare and present quarterly supplier activity audits, scorecard reviews, and trend analyses.
Coordinate quarterly review schedules for top-tier suppliers (Top 25 NANC, Top 10 Physician/Provider).
Assist in planning and executing Supplier Summits, including communication, materials, and participation.
Collaborate with Account Managers to identify areas for supplier improvement and workflow enhancements.
Develop and distribute vendor surveys; analyze results and present findings to stakeholders.
Generate targeted vendor lists based on region, specialization, and service lines.
Promote a strong supplier experience and foster long-term advocacy for HWL programs.
Track supplier wins, concerns, inquiries, and communicate updates across internal teams.
Manage the supplier email inbox and ensure responses within 24 business hours.
Attend supplier meetings to address performance, engagement, and compliance needs.
Support special projects and additional responsibilities as assigned.
Attend both virtual and in-person meetings, conferences, and events as required.
What We’re Looking Fo We’re looking for a relationship-driven, analytical, and highly organized professional who can support vendor engagement strategies and help elevate supplier performance. The ideal candidate has
:Associate or bachelor’s degre e
(required)
.3+ years of experience in vendor management, client services, or healthcare staffing (preferred)
.Understanding of healthcare staffing workflows and supplier relations
.Proficiency with Excel, dashboards, reporting tools, and CRM/VMS/AI platforms
.Strong communication, presentation, and relationship-building skills
.Ability to analyze data, identify trends, and present insights clearly
.High attention to detail and strong organizational and time-management skills
.Comfort working in a fast-paced, collaborative, and service-oriented environment
.Ability to work both independently and as part of a cross-functional team
.Current industry knowledge and ability to coordinate effectively with diverse stakeholders
.Meets all E-Verify requirements
.Commitment to our core values: Others First, Wisdom, and Growth
Why Join
UsHigh-impact wor k: You directly influence supplier performance and client satisfaction across multiple healthcare staffing segment
s.Relationship-forward cultur e: Work with diverse vendors, agencies, and internal teams, becoming a key connector in our staffing ecosyste
m.Growth-oriented environmen t: Be part of a company committed to continuous improvement, learning, and leadership development—rooted in our core value
s.Visibility & collaboratio n: Present to leadership, participate in summits, contribute to strategy, and drive initiatives that shape supplier engagement
t.Flexibilit y: Enjoy
a remote, full-ti me role with opportunities for occasional travel to client sites, events, or supplier meeting
s.Mission-minded tea m: Join a supportive organization that values partnership, service excellence, and innovation in healthcare staffin
Seniority level Associate
Employment type Full-time
Job function Customer Service and Strategy/Planning
Industries Staffing and Recruiting
#J-18808-Ljbffr
Supplier Engagement Specialist
role at
HWL
Corporate Recruiting Partner at Jackson Healthcare What You Will Do As a Supplier Engagement Specialist, you will support the success of HWL’s client programs by building strong, collaborative relationships with our vendor and agency partners across Nursing, Allied, Non-Clinical, Physician, and Provider staffing. You will ensure suppliers are aligned with client goals, deliver quality candidates, and contribute to overall program performance. In this role, you will:
Serve as a primary liaison between HWL’s Supplier Engagement team and vendor partners.
Monitor supplier performance using KPIs and SLAs (e.g., fill rates, decline trends, cancellations, early terminations).
Analyze vendor trends and provide leadership with insights and recommendations.
Maintain accurate documentation including meeting logs, communication records, and agency contact updates.
Communicate urgent market needs and program priorities to agencies.
Prepare and present quarterly supplier activity audits, scorecard reviews, and trend analyses.
Coordinate quarterly review schedules for top-tier suppliers (Top 25 NANC, Top 10 Physician/Provider).
Assist in planning and executing Supplier Summits, including communication, materials, and participation.
Collaborate with Account Managers to identify areas for supplier improvement and workflow enhancements.
Develop and distribute vendor surveys; analyze results and present findings to stakeholders.
Generate targeted vendor lists based on region, specialization, and service lines.
Promote a strong supplier experience and foster long-term advocacy for HWL programs.
Track supplier wins, concerns, inquiries, and communicate updates across internal teams.
Manage the supplier email inbox and ensure responses within 24 business hours.
Attend supplier meetings to address performance, engagement, and compliance needs.
Support special projects and additional responsibilities as assigned.
Attend both virtual and in-person meetings, conferences, and events as required.
What We’re Looking Fo We’re looking for a relationship-driven, analytical, and highly organized professional who can support vendor engagement strategies and help elevate supplier performance. The ideal candidate has
:Associate or bachelor’s degre e
(required)
.3+ years of experience in vendor management, client services, or healthcare staffing (preferred)
.Understanding of healthcare staffing workflows and supplier relations
.Proficiency with Excel, dashboards, reporting tools, and CRM/VMS/AI platforms
.Strong communication, presentation, and relationship-building skills
.Ability to analyze data, identify trends, and present insights clearly
.High attention to detail and strong organizational and time-management skills
.Comfort working in a fast-paced, collaborative, and service-oriented environment
.Ability to work both independently and as part of a cross-functional team
.Current industry knowledge and ability to coordinate effectively with diverse stakeholders
.Meets all E-Verify requirements
.Commitment to our core values: Others First, Wisdom, and Growth
Why Join
UsHigh-impact wor k: You directly influence supplier performance and client satisfaction across multiple healthcare staffing segment
s.Relationship-forward cultur e: Work with diverse vendors, agencies, and internal teams, becoming a key connector in our staffing ecosyste
m.Growth-oriented environmen t: Be part of a company committed to continuous improvement, learning, and leadership development—rooted in our core value
s.Visibility & collaboratio n: Present to leadership, participate in summits, contribute to strategy, and drive initiatives that shape supplier engagement
t.Flexibilit y: Enjoy
a remote, full-ti me role with opportunities for occasional travel to client sites, events, or supplier meeting
s.Mission-minded tea m: Join a supportive organization that values partnership, service excellence, and innovation in healthcare staffin
Seniority level Associate
Employment type Full-time
Job function Customer Service and Strategy/Planning
Industries Staffing and Recruiting
#J-18808-Ljbffr