Healthcare Businesswomen’s Association
Rheumatology Territory Account Specialist - Nashville, TN
Healthcare Businesswomen’s Association, Nashville, Tennessee, United States, 37247
Job Description Summary
Overview Remote field-based opportunity supporting key accounts in an assigned geography. Novartis does not sponsor relocation or visas for this position. The Territory Account Specialist (TAS) leads with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). As the primary point of contact, you build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources with the goal of improving patient outcomes. Success comes from balancing demand generation with strategic account engagement and leveraging expertise in clinical and account-based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep market knowledge, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially where strong field leadership and customer engagement are central.
Proven track‑record of consistent high performance and experience selling to large accounts and key customers.
Self‑starter with analytical abilities to prioritize relevant information, solve problems, and demonstrate ethical leadership. Ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography, drive and/or fly within the territory, and a valid driver’s license is required.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines
Associate Territory Account Specialist
– recently separated from the US Military with 4+ years of leadership service or applicants with limited prior sales experience. Demonstrates strong collaboration, cross‑functional communication, and product knowledge. Preferred experience in the 2‑year Novartis Sales Internship Program and leadership in extracurricular activities.
Territory Account Specialist
– 2+ years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sales. Strong collaboration and cross‑functional communication.
Senior Territory Account Specialist
– 5+ years in similar roles with proven collaboration and communication skills.
Executive Territory Account Specialist
– 10+ years in comparable sales roles with proven collaboration and communication skills.
Driving is an Essential Function of this Role Must hold a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Employees working in customer‑facing roles must comply with customers’ credentialing guidelines, which may require vaccination. The company will consider reasonable accommodations for those unable to be vaccinated, subject to applicable law.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary Salary ranges are based on level and responsibilities. Final salary is determined by experience and reviewed periodically. Eligibility for performance‑based cash incentive and equity awards may apply. US‑based employees receive a comprehensive benefits package.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation for any part of the application process or performance of the role, please email
us.reasonableaccommodations@novartis.com
or call +1(877)395‑2339 and include the job requisition number.
Salary Range $114,100.00 – $211,900.00
Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross‑Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills
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Overview Remote field-based opportunity supporting key accounts in an assigned geography. Novartis does not sponsor relocation or visas for this position. The Territory Account Specialist (TAS) leads with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). As the primary point of contact, you build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources with the goal of improving patient outcomes. Success comes from balancing demand generation with strategic account engagement and leveraging expertise in clinical and account-based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep market knowledge, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcome, especially where strong field leadership and customer engagement are central.
Proven track‑record of consistent high performance and experience selling to large accounts and key customers.
Self‑starter with analytical abilities to prioritize relevant information, solve problems, and demonstrate ethical leadership. Ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60‑80% over a broad geography, drive and/or fly within the territory, and a valid driver’s license is required.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs with respect to sophisticated products or reimbursement pathways.
Leveling Guidelines
Associate Territory Account Specialist
– recently separated from the US Military with 4+ years of leadership service or applicants with limited prior sales experience. Demonstrates strong collaboration, cross‑functional communication, and product knowledge. Preferred experience in the 2‑year Novartis Sales Internship Program and leadership in extracurricular activities.
Territory Account Specialist
– 2+ years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sales. Strong collaboration and cross‑functional communication.
Senior Territory Account Specialist
– 5+ years in similar roles with proven collaboration and communication skills.
Executive Territory Account Specialist
– 10+ years in comparable sales roles with proven collaboration and communication skills.
Driving is an Essential Function of this Role Must hold a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Employees working in customer‑facing roles must comply with customers’ credentialing guidelines, which may require vaccination. The company will consider reasonable accommodations for those unable to be vaccinated, subject to applicable law.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Compensation Summary Salary ranges are based on level and responsibilities. Final salary is determined by experience and reviewed periodically. Eligibility for performance‑based cash incentive and equity awards may apply. US‑based employees receive a comprehensive benefits package.
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation for any part of the application process or performance of the role, please email
us.reasonableaccommodations@novartis.com
or call +1(877)395‑2339 and include the job requisition number.
Salary Range $114,100.00 – $211,900.00
Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross‑Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills
#J-18808-Ljbffr