CloudFlare
Director Solutions Engineering, Public Sector
Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Available Location:
Washington, D.C. What you’ll do: The Director of Solution Engineering will partner directly with the Vice President of Sales for US Public Sector, to lead one of Cloudflare’s fastest growing market segments. As a key member of the Public Sector leadership team you will be responsible for strategy and execution across our SLED, Federal Civilian, and DoD segments. Responsibilities Partner with our Public Sector Sales Leaders to help our customers evaluate and prove the value of our solution and develop and execute technical Solution strategies and account plans for Public Sector clients. Own and report on Public Sector technical performance metrics, including win rates, deal quality, customer success indicators, team capacity, and executive escalations. Conduct 1:1’s with team members. Collaborate with the Solution team to identify Public Sector customer requirements and provide technical expertise during the Solution process. Partner closely with Channel, GSI, and Public Sector ecosystem partners (e.g., Carahsoft, Accenture, and other GSIs) to define joint technical strategies, enable partner technical teams, and scale Cloudflare’s reach and impact across Federal, SLED, and DoD customers. Design customized solutions that meet Public Sector customer needs and requirements. Develop technical proposals, including detailed specifications, architecture diagrams, and implementation plans. Work closely with product management and engineering teams to ensure alignment of Public Sector strategies with product capabilities. Build and maintain strong relationships with key Public Sector customers, acting as a trusted advisor. Act as a point of escalation for team issues, escalating issues that can’t be solved in the team. Recruit, interview, and on-boarding new team members to support the Public Sector Segment. Develop team members in skills, knowledge and career within Cloudflare, including developing managers or future leaders. Manage performance and set the bar high. Report on individual SE strengths and weaknesses. Requirements 5+ years Solution Engineering Leadership or Public Sector Sales Leadership supporting clients in the Public Sector government. 8+ years experience as a Solution Engineer supporting clients in the Public Sector government. Demonstrable experience in coaching, leadership skills or team management of mid to large sized SE organizations. Experience providing Public Sector contract management, contract negotiation, compliance, project management, or related support for commercial products, SaaS, PaaS, and/or government contract schedules or frameworks. Demonstrable experience in navigating technical solutions for large Public Sector agencies and states. Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios. Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers. Compensation Compensation may be adjusted depending on work location. The range for this role is $264,000 - $322,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Health & Welfare Benefits Medical/Rx Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Short and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
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Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Available Location:
Washington, D.C. What you’ll do: The Director of Solution Engineering will partner directly with the Vice President of Sales for US Public Sector, to lead one of Cloudflare’s fastest growing market segments. As a key member of the Public Sector leadership team you will be responsible for strategy and execution across our SLED, Federal Civilian, and DoD segments. Responsibilities Partner with our Public Sector Sales Leaders to help our customers evaluate and prove the value of our solution and develop and execute technical Solution strategies and account plans for Public Sector clients. Own and report on Public Sector technical performance metrics, including win rates, deal quality, customer success indicators, team capacity, and executive escalations. Conduct 1:1’s with team members. Collaborate with the Solution team to identify Public Sector customer requirements and provide technical expertise during the Solution process. Partner closely with Channel, GSI, and Public Sector ecosystem partners (e.g., Carahsoft, Accenture, and other GSIs) to define joint technical strategies, enable partner technical teams, and scale Cloudflare’s reach and impact across Federal, SLED, and DoD customers. Design customized solutions that meet Public Sector customer needs and requirements. Develop technical proposals, including detailed specifications, architecture diagrams, and implementation plans. Work closely with product management and engineering teams to ensure alignment of Public Sector strategies with product capabilities. Build and maintain strong relationships with key Public Sector customers, acting as a trusted advisor. Act as a point of escalation for team issues, escalating issues that can’t be solved in the team. Recruit, interview, and on-boarding new team members to support the Public Sector Segment. Develop team members in skills, knowledge and career within Cloudflare, including developing managers or future leaders. Manage performance and set the bar high. Report on individual SE strengths and weaknesses. Requirements 5+ years Solution Engineering Leadership or Public Sector Sales Leadership supporting clients in the Public Sector government. 8+ years experience as a Solution Engineer supporting clients in the Public Sector government. Demonstrable experience in coaching, leadership skills or team management of mid to large sized SE organizations. Experience providing Public Sector contract management, contract negotiation, compliance, project management, or related support for commercial products, SaaS, PaaS, and/or government contract schedules or frameworks. Demonstrable experience in navigating technical solutions for large Public Sector agencies and states. Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios. Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers. Compensation Compensation may be adjusted depending on work location. The range for this role is $264,000 - $322,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Health & Welfare Benefits Medical/Rx Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Short and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
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