Acorn Health
Customer Service and Sales Representative - Working from home
Acorn Health, Austin, Texas, us, 78716
At Acorn, we’re all about the Human Experience. Elevated. As a
Customer Service and Sales Representative
working remotely in
USA
you’ll be a part of creating and delivering amazing customer experiences.
What You’ll be Doing Do you have a passion for helping others? Do you enjoy understanding the needs of the customer and providing them with new recommendations and solutions? Are you results oriented? Whether it’s getting answers for customers quickly, consulting on products with compassion or upselling solutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Ask probing questions to understand and listen for sales cues
Upselling products and services to existing customer base
What You Bring to the Role
6 months or more of customer services experience
Sales aptitude
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer savvy
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career growth and lots of learning opportunities for aspiring minds
All positions are permanently remote and full-time
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the Acorn community and grow your career in a dynamic, family-friendly atmosphere.
You’ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
#J-18808-Ljbffr
Customer Service and Sales Representative
working remotely in
USA
you’ll be a part of creating and delivering amazing customer experiences.
What You’ll be Doing Do you have a passion for helping others? Do you enjoy understanding the needs of the customer and providing them with new recommendations and solutions? Are you results oriented? Whether it’s getting answers for customers quickly, consulting on products with compassion or upselling solutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Ask probing questions to understand and listen for sales cues
Upselling products and services to existing customer base
What You Bring to the Role
6 months or more of customer services experience
Sales aptitude
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer savvy
What You Can Expect
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career growth and lots of learning opportunities for aspiring minds
All positions are permanently remote and full-time
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the Acorn community and grow your career in a dynamic, family-friendly atmosphere.
You’ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
#J-18808-Ljbffr