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Piedmont

Care Manager Coordinator

Piedmont, Atlanta, Georgia, United States, 30383

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Care Manager Coordinator Location:

Atlanta, GA

Salary:

$184,803.00 - $343,205.00

Responsibilities

Coordinate and monitor Care Management team activities, providing leadership, coaching, and mentoring.

Lead Discharge Planning and Transitions of Care within the acute hospital.

Monitor quality indicators to ensure appropriate social and transitional services for patients and families.

Develop and maintain relationships with physicians, nursing supervisors, payers, and community resources to provide services for indigent, uninsured, and underinsured populations.

Provide onsite mentoring, orientation, and supervision to staff to align with department metrics.

Communicate complex discharge and transitional care needs with charge nurses, physicians, ED staff, and leadership.

Mediates between patients, providers, guardians, family members, and agencies regarding patient needs.

Orient new staff and assess process improvement opportunities.

Coordinate referral, intake, eligibility, program planning, monitoring, assessment, and evaluation of needs and services.

Collaborate with post‑acute care providers to secure safe, timely discharges.

Prepare weekend schedule and monitor PRN staff compliance with work requirements.

Provide guidance and leadership on complex/acute inpatient and ED patients; assist with ED staff education and out‑of‑network patient diversions.

Track weekend discharges, discharge delays, escalations, and family meetings.

Conduct huddles with Charge RNs, MDs, and House Supervisor to address discharge and bed needs, and regulatory compliance.

Facilitate weekend huddles for discharge barriers, Kepro/Medicare appeals, and other escalations.

Qualifications

Associate’s Degree in Nursing or Master’s in Social Work with current Social Work licensure in Georgia.

Minimum of 2 years experience in care management, medical social work, or transitional care management.

Registered Nurse (RN) or Licensed Master Social Worker (LMSW) with current license in Georgia.

Strong leadership, communication, and collaborative skills.

Additional Qualifications

Ability to manage complex patient cases and high‑risk readmission risks.

Experience with regulatory compliance and documentation.

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