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Danburyauto

Experienced Service Advisor

Danburyauto, Danbury, Connecticut, us, 06813

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We are looking for an

Experienced Service Advisor

to join our team.

If you are looking for an

Excellent Working Environment and a Highly-Productive Shop , come and see what we have to offer.

Our

Service Advisors

are critical to the success of our customer service and our profitability. We are looking for someone motivated to provide excellence in service, and maximize our department productivity, and we provide substantial benefits to those who can meet these goals.

Successful Service Advisor Candidate will receive:

Custom and Competitive Wage and Bonus Plans

Anthem Blue Cross Medical

Guardian Vision and Dental

401(k) through NADA Empower

Access to Disability coverage through Aflac

1 Week Paid Vacation after the First Year, 2 Weeks after Two Years

6 Paid Sick Days per year

6 Paid Holidays per year

Paid Training

Career Advancement and Growth Opportunities

Employee Assistance Program

Employee Discounts on Parts and Services

Employee Vehicle Purchase Program

Work Environment OSHA-certified to current air-quality standards

Highly-productive Shop

Service Advisor Responsibilities

Communicate effectively and efficiently with customers

Determine automotive issues

Verify warranty and service contract coverage

Develop cost estimates

Accurately prepare and complete repair orders

Maintain customer rapport to provide excellent customer service

Establish impeccable records on all transactions

Update knowledge through continuing educational opportunities at all levels

Service Advisor Qualifications

3 + Years Service Advisor Experience

Stellantis Certification a plus

High School Diploma or equivalent

Computer Fluency--CDK and X-time experience a plus

Well-rounded Automotive Knowledge--technician experience/training a plus

Clean Driver's License

Quality focus, and creative problem-solving abilities

Above-average estimate skill

Ability to manage, expedite, and adapt work flow to meet changing needs

Who We Are At Danbury Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and we're always looking for smart , engaging, creative, and dynamic people who want to join a team where they matter. Because our goal is to exceed a client's total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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