Nahse
Position Overview
The Director of Quality Improvement and Patient Safety focuses on enhancing patient care, safety, and operational efficiency by developing, coordinating, and implementing effective quality improvement initiatives. The ideal candidate will possess strong leadership skills, a deep understanding of healthcare quality standards, and a commitment to fostering a culture of excellence. Key Responsibilities
Develop, implement, and monitor quality improvement programs and initiatives to enhance patient care and safety across the organization. Assist Risk & Compliance with all relevant regulatory and accreditation standards, including those set by CMS and other state healthcare regulations, state health departments, and other governing bodies. Collect, analyze, and interpret patient care outcomes and quality metrics data. Prepare and present reports to hospital leadership and stakeholders. Work closely with clinical and administrative teams to identify areas for improvement and implement evidence-based practices to address quality issues. Provide staff with education and training on quality improvement methodologies, patient safety protocols, and best practices. Develop, review, and update hospital policies and procedures for quality management and patient care standards. Collaborate to promote a safety culture within the organization, including incident reporting, root cause analysis, and corrective action implementation. Engage with patients, families, and community stakeholders to gather feedback and improve the quality of care and services. Qualifications
Bachelor's Science in Nursing, other clinical-related field, public health, or healthcare administration. A Master's in Nursing, a Healthcare-related profession, or Business Administration is strongly preferred. Five (5) years of healthcare experience in an acute care/critical access facility and hospital-based quality improvement experience are required. Previous leadership experience with responsibility for managing people, projects, and quality initiatives. Current licensure in a relevant clinical discipline. Certified Professional Healthcare Quality (CPHQ), Certified Professional Patient Safety (CPPS), Lean or Six Sigma Certification, or other relevant certification preferred, required within one year. Required skills: Word, Excel, PowerPoint, Outlook, Virtual Communication platforms, Excellent communication skills, Ability to write reports, Ability to present to leadership, medical staff, and Board of Directors, Data analysis, Planning & problem-solving, and the ability to be self-directed and work independently. Preferred: Power BI, SharePoint, Publisher. Location
Northeastern Vermont Regional Hospital
is in St. Johnsbury in the Northeast Kingdom of Vermont. We are a community, not-for-profit, acute-care, critical-access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly TM by the United Nations. The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, and 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions to create well-nourished, well-housed, physically healthy, mentally healthy, and financially secure communities. NVRH serves the health needs of over 33,000 people in Caledonia and southern Essex Counties in Vermont and employs over 700 dedicated staff. Compensation and Benefits
In addition to a competitive salary, NVRH offers a comprehensive compensation package designed to support your professional and personal growth. This package includes loan repayment, a 401(k) with company match, generous paid time off, a complimentary gym membership, and comprehensive, affordable health/dental/vision insurance options. We also provide other benefits to enhance your work-life balance. Be part of our team and contribute to patient-centered health in the beautiful Northeast Kingdom of Vermont!
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The Director of Quality Improvement and Patient Safety focuses on enhancing patient care, safety, and operational efficiency by developing, coordinating, and implementing effective quality improvement initiatives. The ideal candidate will possess strong leadership skills, a deep understanding of healthcare quality standards, and a commitment to fostering a culture of excellence. Key Responsibilities
Develop, implement, and monitor quality improvement programs and initiatives to enhance patient care and safety across the organization. Assist Risk & Compliance with all relevant regulatory and accreditation standards, including those set by CMS and other state healthcare regulations, state health departments, and other governing bodies. Collect, analyze, and interpret patient care outcomes and quality metrics data. Prepare and present reports to hospital leadership and stakeholders. Work closely with clinical and administrative teams to identify areas for improvement and implement evidence-based practices to address quality issues. Provide staff with education and training on quality improvement methodologies, patient safety protocols, and best practices. Develop, review, and update hospital policies and procedures for quality management and patient care standards. Collaborate to promote a safety culture within the organization, including incident reporting, root cause analysis, and corrective action implementation. Engage with patients, families, and community stakeholders to gather feedback and improve the quality of care and services. Qualifications
Bachelor's Science in Nursing, other clinical-related field, public health, or healthcare administration. A Master's in Nursing, a Healthcare-related profession, or Business Administration is strongly preferred. Five (5) years of healthcare experience in an acute care/critical access facility and hospital-based quality improvement experience are required. Previous leadership experience with responsibility for managing people, projects, and quality initiatives. Current licensure in a relevant clinical discipline. Certified Professional Healthcare Quality (CPHQ), Certified Professional Patient Safety (CPPS), Lean or Six Sigma Certification, or other relevant certification preferred, required within one year. Required skills: Word, Excel, PowerPoint, Outlook, Virtual Communication platforms, Excellent communication skills, Ability to write reports, Ability to present to leadership, medical staff, and Board of Directors, Data analysis, Planning & problem-solving, and the ability to be self-directed and work independently. Preferred: Power BI, SharePoint, Publisher. Location
Northeastern Vermont Regional Hospital
is in St. Johnsbury in the Northeast Kingdom of Vermont. We are a community, not-for-profit, acute-care, critical-access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly TM by the United Nations. The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, and 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions to create well-nourished, well-housed, physically healthy, mentally healthy, and financially secure communities. NVRH serves the health needs of over 33,000 people in Caledonia and southern Essex Counties in Vermont and employs over 700 dedicated staff. Compensation and Benefits
In addition to a competitive salary, NVRH offers a comprehensive compensation package designed to support your professional and personal growth. This package includes loan repayment, a 401(k) with company match, generous paid time off, a complimentary gym membership, and comprehensive, affordable health/dental/vision insurance options. We also provide other benefits to enhance your work-life balance. Be part of our team and contribute to patient-centered health in the beautiful Northeast Kingdom of Vermont!
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