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PowerToFly

OnSite Specialist - Westchester, NY

PowerToFly, New York, New York, us, 10261

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Position summary: Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

Scope of Work Summary (Operating Room Support): The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

Essential duties & responsibilities:

Provide clinical surgical support by managing all relevant equipment.

Anticipate related device needs of the O.R. staff and surgeon during surgical procedures.

Be responsible for trouble‑shooting and maintaining Stryker equipment and other related devices.

Work with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

Maintain knowledge base of equipment and disposable products through Stryker education training programs.

Provide physicians and OR personnel with information on new and current products.

Accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.

Maintain up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.

Accurately record and report all surgical procedure information.

Adhere to all Stryker and medical facility policies, standards and procedures.

Analyze and resolve both routine and non-routine product issues expediently using independent judgment.

Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.

Adhere to HIPAA and other related patient confidentiality policies and procedures.

Provide support/coverage on all shifts at your assigned account, as well as support/coverage at other accounts in and outside your region; other shifts might include on‑call, overnight, and weekends; other accounts might require overnight travel.

Note: Assigned shifts may change without notice based on account/business needs; this may include a rotating shift (which is a shift that has rotating/changing days of the week and start and end time).

Core responsbilities:

Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.

Confirm equipment functionality and image routing prior to each procedure.

Adjust camera, monitor, and device settings intraoperatively.

Provide immediate troubleshooting of endoscopy and integration systems.

Manage post-procedure breakdown and staging of all Stryker equipment.

Clean/disinfect towers and components, restock consumables, and perform basic maintenance.

Educate OR and SPD staff on proper use and troubleshooting of Stryker products.

Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Note: The ability to provide on‑call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on‑call services, you must be within 45 minutes driving distance from the account.

Note: The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.

Education & special trainings:

Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on‑time yearly renewal.

Qualifications & experience:

Experience in OR technical support or surgical services.

Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).

Excellent and troubleshooting skills.

Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.

Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.

The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.

The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support (with rotating shifts as noted above).

The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.

Physical & mental requirements:

Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force to constantly move objects.

Ability to remain standing and/or walking for an extended period of time.

Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.

Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).

Excellent analytical skills.

Excellent interpersonal skills.

Excellent equipment problem‑solving skills.

Excellent time management skills with ability to use independent judgment and critical thinking effectively.

Must be able to explain and generate detailed guidelines and procedures.

$28.48 per hour plus benefits.

Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

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