Director of Strategic Operations
Gulf Distributing Holdings LLC, Mobile, AL, United States
Job Summary
Director of Strategic Operations for Gulf Distributing Holdings LLC is responsible for overseeing all Gulf operational functions.
This role directly supervises the Strategic Operations Managers, including those responsible for logistics, routing and delivery, and operations systems.
The Director provides leadership through coaching and development of Warehouse and Delivery Managers in support of the General Managers and delivers strategic direction for logistics and operations management across the organization.
Essential Duties and Responsibilities
Strong understanding and experience of developing and managing metric orientated logistics/warehousing/inventory management processes and the ability to measure, analyze, improve, and control and take ownership of the processes.
A member of the senior management team helping to guide the organization strategically so that assets and relationships are leveraged to maximize return on investment.
Takes the information back to the team to implement various initiatives in all locations.
Intimate knowledge of the P&L of each company as well as the customer base, suppliers, and potential new business to help GMs achieve an appropriate operating budget.
A strong understanding of pricing, route analysis, and VIP to assist in the details with GMs, Warehouse Managers, Delivery Managers and Sales Managers.
Knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.
Ensures adequate back up support for all operation functions region wide.
Ensures all standard operating procedures are communicated and followed in all locations in support of the GMs, Warehouse Managers, Delivery Managers and Sales Managers.
Develops and assists GMs, Warehouse Managers, Delivery Managers and Sales Managers with procedures for new projects/work added to the GDH portfolio.
Staffing, receiving, and loading procedures, hiring, cleanliness, breakage, inventory control, maintenance, and regulatory requirements.
Oversee implementation of facilities, delivery, and employee safety and training programs in compliance with OSHA standards.
Ensure that distribution facilities, delivery drivers, and other employees adhere to OSHA standards.
Implement and maintain disaster plans for each location.
Provide strategic direction to warehouse management to ensure a seamless look across all companies.
Ensure operational cohesion between delivery, warehousing, and sales development of common incentives that have mutually beneficial goals.
Analyze all warehouse expenditures monthly to identify potential cost‑saving opportunities.
Strategic And Ad Hoc Analysis
Complete all analytical requests on a timely basis.
Aid Sales Management on business planning when necessary.
Evaluates staffing needs and overall organizational structure.
Complies with all assignments or requests from CEO and Executive staff.
Discusses all major financial related matters with the CEO and Executive Staff prior to implementation.
Logistics
Lead and direct the dispatching function in all companies.
Ensure a seamless look in all locations regarding the use of company technology.
Ensure a strong working relationship between the logistics department and the warehouse load crew to improve our efficiency.
Conduct regular meetings between departments to keep communication lines open.
Support director of purchasing and logistics with inbound and transfer loads within operating companies.
Sales Support
Assist General Sales Manager, Chain Managers, Delivery Managers and Salespeople in achieving pertinent goals and objectives.
Work with all levels of the sales department, on an ongoing basis, to facilitate achieving desired outcomes and in‑field training.
Willingly completes other duties as assigned to meet the strategic and operational and financial objectives of GDH.
Supervision
Uses strengths‑based supervision so each person supervised comes to know his/her own strengths and weaknesses and uses strengths in day‑to‑day work.
Ensures that each employee supervised has opportunities for personal and professional growth.
Provides clear expectations for each supervised staff.
Models adherence to GDH’s Values and holds staff accountable for knowing and practicing the values.
Completes coaching regularly of supervised staff and annual a performance evaluation on due date.
Provides direct supervision to the Multi‑Terminal Managers, Terminal Managers, and Operations Managers and other operations staff as assigned.
Learning Organization And Staff Training
Actively participates in internal and external training opportunities.
Exhibits enthusiasm for learning and personal growth.
Understands and can describe key components of all Gulf’s lines of service.
Community Partnership
Represents GDH Values and follows GDH Values within the community at all times.
Technology
Effectively uses office equipment (copiers, fax machines, scanners), a personal computer and Microsoft Office products: Word, Excel, PowerPoint, Outlook, and Explorer.
Efficiently uses operations management software, including VIP.
Qualifications
Minimum of bachelor’s degree in business or Logistics Management.
Minimum of five years of experience in Logistics and Transportation Management.
Knowledge of and demonstrated experience with transportation management software. Prior use of VIP or similar software package.
Highly organized, detail oriented.
Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in state of residence and auto insurance. Must be able to pass a background check, MVR, and drug screen.
Demonstrated ability to work effectively with internal and external individuals, including other professionals in the community.
Work effectively as a member of the leadership team.
Effectively communicate to various internal and external audiences in both person and through various electronic media.
Manage time and work effectively with minimal supervision.
Effectively manage multiple priorities simultaneously.
Working Conditions / Physical Demands
Frequently (50%+ of time) required to walk and talk or hear.
Occasionally required to stand; sit; use hands to finger, handle, or feel object, tools, or controls; and reach with hands and arms.
Occasionally (less than 25% of time) lift and/or move up to 50 pounds.
Frequently (50%+ of time) Specific vision abilities required by this job include close vision, color vision and depth perception.
Occasionally (less than 25% of time) exposed to moving mechanical equipment and fumes or airborne particles.
The noise level in the work environment is usually quiet.
Frequently (more than 50% of time) travel throughout the GDH sites.
Occasional (less than 25% of time) weekend and/or overtime work, primarily at start‑up or when taking on new business.
Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Seniority Level Director
Employment type Full‑time
Job function Management and Manufacturing
Industries Food and Beverage Services
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This role directly supervises the Strategic Operations Managers, including those responsible for logistics, routing and delivery, and operations systems.
The Director provides leadership through coaching and development of Warehouse and Delivery Managers in support of the General Managers and delivers strategic direction for logistics and operations management across the organization.
Essential Duties and Responsibilities
Strong understanding and experience of developing and managing metric orientated logistics/warehousing/inventory management processes and the ability to measure, analyze, improve, and control and take ownership of the processes.
A member of the senior management team helping to guide the organization strategically so that assets and relationships are leveraged to maximize return on investment.
Takes the information back to the team to implement various initiatives in all locations.
Intimate knowledge of the P&L of each company as well as the customer base, suppliers, and potential new business to help GMs achieve an appropriate operating budget.
A strong understanding of pricing, route analysis, and VIP to assist in the details with GMs, Warehouse Managers, Delivery Managers and Sales Managers.
Knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.
Ensures adequate back up support for all operation functions region wide.
Ensures all standard operating procedures are communicated and followed in all locations in support of the GMs, Warehouse Managers, Delivery Managers and Sales Managers.
Develops and assists GMs, Warehouse Managers, Delivery Managers and Sales Managers with procedures for new projects/work added to the GDH portfolio.
Staffing, receiving, and loading procedures, hiring, cleanliness, breakage, inventory control, maintenance, and regulatory requirements.
Oversee implementation of facilities, delivery, and employee safety and training programs in compliance with OSHA standards.
Ensure that distribution facilities, delivery drivers, and other employees adhere to OSHA standards.
Implement and maintain disaster plans for each location.
Provide strategic direction to warehouse management to ensure a seamless look across all companies.
Ensure operational cohesion between delivery, warehousing, and sales development of common incentives that have mutually beneficial goals.
Analyze all warehouse expenditures monthly to identify potential cost‑saving opportunities.
Strategic And Ad Hoc Analysis
Complete all analytical requests on a timely basis.
Aid Sales Management on business planning when necessary.
Evaluates staffing needs and overall organizational structure.
Complies with all assignments or requests from CEO and Executive staff.
Discusses all major financial related matters with the CEO and Executive Staff prior to implementation.
Logistics
Lead and direct the dispatching function in all companies.
Ensure a seamless look in all locations regarding the use of company technology.
Ensure a strong working relationship between the logistics department and the warehouse load crew to improve our efficiency.
Conduct regular meetings between departments to keep communication lines open.
Support director of purchasing and logistics with inbound and transfer loads within operating companies.
Sales Support
Assist General Sales Manager, Chain Managers, Delivery Managers and Salespeople in achieving pertinent goals and objectives.
Work with all levels of the sales department, on an ongoing basis, to facilitate achieving desired outcomes and in‑field training.
Willingly completes other duties as assigned to meet the strategic and operational and financial objectives of GDH.
Supervision
Uses strengths‑based supervision so each person supervised comes to know his/her own strengths and weaknesses and uses strengths in day‑to‑day work.
Ensures that each employee supervised has opportunities for personal and professional growth.
Provides clear expectations for each supervised staff.
Models adherence to GDH’s Values and holds staff accountable for knowing and practicing the values.
Completes coaching regularly of supervised staff and annual a performance evaluation on due date.
Provides direct supervision to the Multi‑Terminal Managers, Terminal Managers, and Operations Managers and other operations staff as assigned.
Learning Organization And Staff Training
Actively participates in internal and external training opportunities.
Exhibits enthusiasm for learning and personal growth.
Understands and can describe key components of all Gulf’s lines of service.
Community Partnership
Represents GDH Values and follows GDH Values within the community at all times.
Technology
Effectively uses office equipment (copiers, fax machines, scanners), a personal computer and Microsoft Office products: Word, Excel, PowerPoint, Outlook, and Explorer.
Efficiently uses operations management software, including VIP.
Qualifications
Minimum of bachelor’s degree in business or Logistics Management.
Minimum of five years of experience in Logistics and Transportation Management.
Knowledge of and demonstrated experience with transportation management software. Prior use of VIP or similar software package.
Highly organized, detail oriented.
Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in state of residence and auto insurance. Must be able to pass a background check, MVR, and drug screen.
Demonstrated ability to work effectively with internal and external individuals, including other professionals in the community.
Work effectively as a member of the leadership team.
Effectively communicate to various internal and external audiences in both person and through various electronic media.
Manage time and work effectively with minimal supervision.
Effectively manage multiple priorities simultaneously.
Working Conditions / Physical Demands
Frequently (50%+ of time) required to walk and talk or hear.
Occasionally required to stand; sit; use hands to finger, handle, or feel object, tools, or controls; and reach with hands and arms.
Occasionally (less than 25% of time) lift and/or move up to 50 pounds.
Frequently (50%+ of time) Specific vision abilities required by this job include close vision, color vision and depth perception.
Occasionally (less than 25% of time) exposed to moving mechanical equipment and fumes or airborne particles.
The noise level in the work environment is usually quiet.
Frequently (more than 50% of time) travel throughout the GDH sites.
Occasional (less than 25% of time) weekend and/or overtime work, primarily at start‑up or when taking on new business.
Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Seniority Level Director
Employment type Full‑time
Job function Management and Manufacturing
Industries Food and Beverage Services
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