Discovery Senior Living
Join to apply for the
Overnight Concierge - Senior Living
role at
Discovery Senior Living
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Discover Your Purpose at the Conservatory at North Austin 10:30p - 7:30a (Th - Sat, some W)
Responsibilities
Carries out telephone answering and reception duties as required.
Takes messages with pertinent information and communicates messages to the recipient.
Greets residents, visitors, guests and vendors. Answers inquiries and gives directions.
Collates brochures & documents for the marketing and other departments.
Prepares meal tickets for family, visitors & guests.
Assists Residents with sign-ups for Activities, Outings and Events.
Updates the Resident Phone List, Resident Emergency Contact & Caregiver information.
Maintains and keeps desk and entry area neat and organized.
Organizes & distributes packages & other deliveries to residents & staff.
Responds to Resident Emergency Pendant pushes or calls from Residents or family to initiate 911/EMS.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Assists and supports the Business Office Director and other department Directors.
Direct Report to the Business Office Director.
Other duties as assigned.
Qualifications
High school diploma or general education degree (GED) required.
Must communicate articulately in English. Spanish is also desirable, but not required.
Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology.
2+ years of customer service experience required, Senior Living experience highly preferred.
Polite, helpful, articulate, responsible, and dependable.
Benefits In addition to a rewarding career and competitive wage, Discovery offers a comprehensive benefit package. Eligible team members (FT) are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1007136
Referrals increase your chances of interviewing at Discovery Senior Living by 2x
#J-18808-Ljbffr
Overnight Concierge - Senior Living
role at
Discovery Senior Living
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
Discover Your Purpose at the Conservatory at North Austin 10:30p - 7:30a (Th - Sat, some W)
Responsibilities
Carries out telephone answering and reception duties as required.
Takes messages with pertinent information and communicates messages to the recipient.
Greets residents, visitors, guests and vendors. Answers inquiries and gives directions.
Collates brochures & documents for the marketing and other departments.
Prepares meal tickets for family, visitors & guests.
Assists Residents with sign-ups for Activities, Outings and Events.
Updates the Resident Phone List, Resident Emergency Contact & Caregiver information.
Maintains and keeps desk and entry area neat and organized.
Organizes & distributes packages & other deliveries to residents & staff.
Responds to Resident Emergency Pendant pushes or calls from Residents or family to initiate 911/EMS.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Assists and supports the Business Office Director and other department Directors.
Direct Report to the Business Office Director.
Other duties as assigned.
Qualifications
High school diploma or general education degree (GED) required.
Must communicate articulately in English. Spanish is also desirable, but not required.
Experience with multi-line phones, computers, copy machine, Keytrak device, and other technology.
2+ years of customer service experience required, Senior Living experience highly preferred.
Polite, helpful, articulate, responsible, and dependable.
Benefits In addition to a rewarding career and competitive wage, Discovery offers a comprehensive benefit package. Eligible team members (FT) are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program, and accident insurance policies.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1007136
Referrals increase your chances of interviewing at Discovery Senior Living by 2x
#J-18808-Ljbffr