Logo
Verduyn Tarps Inc.

Repair Service Advisor

Verduyn Tarps Inc., Southgate, Michigan, United States, 48195

Save Job

2 days ago Be among the first 25 applicants

Job Description

Handle in-bound service calls, counter sales for cargo equipment/supplies and retractable tarp system repairs

Analyze damages to customer tarp systems – produce accurate quotes/work orders for the tarp system repair

Manage repair/service schedule and communicate with customers status updates on repairs

Filing invoices, packing slips and work orders

Ensures assigned store tasks are completed in a timely manner

Operate cash registers and follow established cash handling procedures

Follow company policies and loss prevention procedures

Maintain store appearance and merchandising standards as directed

Ensure that merchandise is restocked and placed in their respective areas

Maintain product knowledge and current promotions

Communicate with manager regarding customer concerns and employee matters

Actively engage in developing more effective customer service skills

Provide honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Position Requirements

Basic knowledge of trucking industry/cargo equipment is a plus

Automotive Service/Repair Advisor experience is a plus

Excellent communication and decision making skills

Ability to lift, load and unload merchandise

Position is full-time Monday through Friday (some overtime may be required)

Fast paced environment with good work life balance

Highly organized and self-starter

Own reliable transportation is required

Company Description Verduyn Tarps was founded in 1986 on the principles of Quality, Honesty and Service, and to this day, Verduyn Tarps is dedicated to operational excellence and delivering the highest quality products for an honest price while providing outstanding customer service. Based in metro Detroit and with 4 locations throughout Canada and the United States, Verduyn Tarps is the leading innovator in retractable tarping systems in the transportation industry.

Seniority Level Entry level

Employment type Full-time

Job function Other

Industries Transportation/Trucking/Railroad

#J-18808-Ljbffr