VetJobs
Field Auto Damage Adjuster – Greenville, NC
VetJobs, Greenville, North Carolina, United States, 27834
Field Auto Damage Adjuster – Greenville, NC
Location: Greenville, NC
Job Description As a Field Auto Damage Adjuster, you’ll be out in the field every day—writing estimates on‑site at customer homes, repair shops, and tow yards. You’ll complete hands‑on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast‑paced, active role where no two days look the same.
Key Responsibilities
Support customers through their claim with care, clarity, and empathy.
Make the process as simple and stress‑free as possible by being a reliable partner from start to finish.
Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines.
Connect with customers through phone, email, or video to guide them through the claims process.
Adjust your communication style based on customer preference and keep them informed every step of the way.
Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties.
Apply strong critical‑thinking skills to resolve issues and move claims forward efficiently.
Document your work clearly and accurately in the claims system.
Follow policy guidelines to help protect the company and ensure each claim is handled correctly.
Work Location This is a field‑based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Greenville, NC to be considered. A company car may be provided, depending on business need.
Licensing Requirement As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets. All required licenses must be obtained within 60 days of hire and maintained throughout employment.
Minimum Education and Experience
High School/GED required.
At least 24 months of experience writing auto damage estimates.
Proficiency with estimating software such as CCC One, Audatex, or Mitchell.
Valid driver’s license.
Functional Skills
Clear written and verbal communication.
Attention to detail – create accurate, thorough estimates.
Comfortable with estimating tools, mobile apps, and multiple claims platforms.
Time management – prioritize tasks and meet deadlines.
Problem solving – use critical thinking to evaluate damage and resolve issues.
Customer focus – provide a calm, supportive experience during stressful situations.
Independence – work confidently in the field with limited supervision.
Allstate Benefits
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities
Compensation Salary range: $45,000 – $60,000 annually, based on experience and qualifications. Competitively offered 55,500.00 – 93,600.00 annually.
Sign‑On Bonus $1,000 sign‑on bonus for candidates who have an active appraiser license or active adjuster license in TX, FL, or the resident state. Current employees and candidates previously rehired by Allstate are not eligible.
Contact and Application To apply, click the submit button on the job posting. Background investigation required. The candidate(s) offered this position will be required to submit to a background investigation.
Legal Disclosure All positions at Allstate are open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. This is an equal opportunity employer.
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Job Description As a Field Auto Damage Adjuster, you’ll be out in the field every day—writing estimates on‑site at customer homes, repair shops, and tow yards. You’ll complete hands‑on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast‑paced, active role where no two days look the same.
Key Responsibilities
Support customers through their claim with care, clarity, and empathy.
Make the process as simple and stress‑free as possible by being a reliable partner from start to finish.
Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines.
Connect with customers through phone, email, or video to guide them through the claims process.
Adjust your communication style based on customer preference and keep them informed every step of the way.
Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties.
Apply strong critical‑thinking skills to resolve issues and move claims forward efficiently.
Document your work clearly and accurately in the claims system.
Follow policy guidelines to help protect the company and ensure each claim is handled correctly.
Work Location This is a field‑based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Greenville, NC to be considered. A company car may be provided, depending on business need.
Licensing Requirement As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets. All required licenses must be obtained within 60 days of hire and maintained throughout employment.
Minimum Education and Experience
High School/GED required.
At least 24 months of experience writing auto damage estimates.
Proficiency with estimating software such as CCC One, Audatex, or Mitchell.
Valid driver’s license.
Functional Skills
Clear written and verbal communication.
Attention to detail – create accurate, thorough estimates.
Comfortable with estimating tools, mobile apps, and multiple claims platforms.
Time management – prioritize tasks and meet deadlines.
Problem solving – use critical thinking to evaluate damage and resolve issues.
Customer focus – provide a calm, supportive experience during stressful situations.
Independence – work confidently in the field with limited supervision.
Allstate Benefits
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities
Compensation Salary range: $45,000 – $60,000 annually, based on experience and qualifications. Competitively offered 55,500.00 – 93,600.00 annually.
Sign‑On Bonus $1,000 sign‑on bonus for candidates who have an active appraiser license or active adjuster license in TX, FL, or the resident state. Current employees and candidates previously rehired by Allstate are not eligible.
Contact and Application To apply, click the submit button on the job posting. Background investigation required. The candidate(s) offered this position will be required to submit to a background investigation.
Legal Disclosure All positions at Allstate are open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. This is an equal opportunity employer.
#J-18808-Ljbffr