Moffitt Cancer Center
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
Director, Patient Journey Epic
The Director, Patient Journey Epic leads the design, implementation, management, and ongoing optimization of patient access workflows, including scheduling, registration, financial clearance, and patient engagement, with a strong emphasis on Epic system functionality. This leader will have oversight for the Epic modules supporting the patient journey inclusive of Cadence, Prelude, Hello World, Cheers, and MyChart. They work closely with clinical staff, IT professionals, and other stakeholders to ensure the system meets the needs of patients in health care providers. The leader will ensure a seamless, efficient patient journey, balancing patient experience, operational efficiency, patient satisfaction, in clinical workflows across the organization. Additionally, they analyze data and feedback to identify areas for improvement and implement strategies to enhance the patient journey within the healthcare organization. Minimum Education
Bachelor’s degree (Computer Science or Health Care Administration) Preferred Education
Master’s degree (Healthcare Administration, Business Administration, or Informatics) Minimum experience required
10 years in healthcare IT, with 8+ years of experience with Epic 5 years of leadership experience Minimum skills, Specialized Training Required
Demonstrated success in leading cross-functional teams in a matrix environment Excellent communication, negotiation, and stakeholder management skills Experience with vendor management and project portfolio management Excellent analytical skills; ability to interpret metrics and translate into action Preferred experience
Strong systems implementation and integration experience Epic certifications in relevant modules preferred. Deep domain knowledge of Epic front end modules (Cadence, Prelude, HelloWorld, Cheers)
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Director, Patient Journey Epic
The Director, Patient Journey Epic leads the design, implementation, management, and ongoing optimization of patient access workflows, including scheduling, registration, financial clearance, and patient engagement, with a strong emphasis on Epic system functionality. This leader will have oversight for the Epic modules supporting the patient journey inclusive of Cadence, Prelude, Hello World, Cheers, and MyChart. They work closely with clinical staff, IT professionals, and other stakeholders to ensure the system meets the needs of patients in health care providers. The leader will ensure a seamless, efficient patient journey, balancing patient experience, operational efficiency, patient satisfaction, in clinical workflows across the organization. Additionally, they analyze data and feedback to identify areas for improvement and implement strategies to enhance the patient journey within the healthcare organization. Minimum Education
Bachelor’s degree (Computer Science or Health Care Administration) Preferred Education
Master’s degree (Healthcare Administration, Business Administration, or Informatics) Minimum experience required
10 years in healthcare IT, with 8+ years of experience with Epic 5 years of leadership experience Minimum skills, Specialized Training Required
Demonstrated success in leading cross-functional teams in a matrix environment Excellent communication, negotiation, and stakeholder management skills Experience with vendor management and project portfolio management Excellent analytical skills; ability to interpret metrics and translate into action Preferred experience
Strong systems implementation and integration experience Epic certifications in relevant modules preferred. Deep domain knowledge of Epic front end modules (Cadence, Prelude, HelloWorld, Cheers)
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