Accor
Assistant In Room Dining Manager – Accor
Job Description The Assistant In‑Room Dining Manager oversees the operations and the in‑room dining experience for all guests, ensuring guest satisfaction with service, order taking, delivery, menu and beverage descriptions.
Compensation: $78,000 per annum
Approach all encounters with guests and employees in a friendly, service oriented manner.
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Act as liaison between servers, guests, and kitchen.
Oversee and assist daily operations (morning, evening, overnight), cleaning duties within corporate SOP format, and requisition of necessary supplies.
Oversee guest selection and ensure proper placement and distribution.
Responsible for shift staffing and table dressing area.
Supervise tabletop presentation for meal service.
Floor presence during shift, greeting and interaction with guests.
Prepare shift schedules according to hotel occupancy and special functions.
Handle and resolve constructive guest feedback.
Complete menu knowledge.
May assist in other F&B outlets when needed.
Maintain inventory of equipment, linen and other supplies.
Monitor and control POS system with regards to guest checks and hotel reports.
Assume additional responsibilities in Restaurant Manager's absence.
Other duties as required.
Qualifications
Excellent customer service skills are required.
Previous experience in an Assistant Food & Beverage Manager/Supervisory role preferably in a 5‑star/diamond environment.
Clear & concise written and verbal communication skills in English are required.
Must be proficient in Microsoft Office, namely Word and Excel.
Must have excellent organizational, interpersonal and administrative skills; excellent attention to detail is required.
Knowledge of food and beverage, preparation techniques, health department rules and regulations, liquor laws and regulations.
Strong food/wine and liquor knowledge is required.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function
Management and Manufacturing
Hospitality
All your information will be kept confidential according to EEO guidelines.
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Job Description The Assistant In‑Room Dining Manager oversees the operations and the in‑room dining experience for all guests, ensuring guest satisfaction with service, order taking, delivery, menu and beverage descriptions.
Compensation: $78,000 per annum
Approach all encounters with guests and employees in a friendly, service oriented manner.
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
Act as liaison between servers, guests, and kitchen.
Oversee and assist daily operations (morning, evening, overnight), cleaning duties within corporate SOP format, and requisition of necessary supplies.
Oversee guest selection and ensure proper placement and distribution.
Responsible for shift staffing and table dressing area.
Supervise tabletop presentation for meal service.
Floor presence during shift, greeting and interaction with guests.
Prepare shift schedules according to hotel occupancy and special functions.
Handle and resolve constructive guest feedback.
Complete menu knowledge.
May assist in other F&B outlets when needed.
Maintain inventory of equipment, linen and other supplies.
Monitor and control POS system with regards to guest checks and hotel reports.
Assume additional responsibilities in Restaurant Manager's absence.
Other duties as required.
Qualifications
Excellent customer service skills are required.
Previous experience in an Assistant Food & Beverage Manager/Supervisory role preferably in a 5‑star/diamond environment.
Clear & concise written and verbal communication skills in English are required.
Must be proficient in Microsoft Office, namely Word and Excel.
Must have excellent organizational, interpersonal and administrative skills; excellent attention to detail is required.
Knowledge of food and beverage, preparation techniques, health department rules and regulations, liquor laws and regulations.
Strong food/wine and liquor knowledge is required.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function
Management and Manufacturing
Hospitality
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr