Erie Insurance
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims.
This is a remote, work from home position in West Virginia
The ideal candidate can live in West Virginia or Southern, OH and is able to travel to the Parkersburg Branch Office on occasion when needed.
The ideal candidate will have their West Virginia Adjusters license or must be willing to obtain a WV Adjusters license.
Duties and Responsibilities
Conducts investigations, evaluate and make recommendations regarding coverage and liability.
Sets and maintains reserves. Obtains documents to establish the value of claims and negotiates settlement or declines claim.
Documents files and submits final report.
Identifies subrogation opportunities and initiates appropriate action.
Negotiates with all parties, or their representatives, within designated authority.
Completes required training.
Trains and mentors.
Travel for training may be required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
Values Diversity
Nimble Learning
Self-Development
Customer Focus
Information Management Skills
Job-Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required.
Equivalent educational experience will be considered.
Associate's or Bachelor's degree, preferred.
Designations and/or Licenses
Appropriate license as required by state.
Physical Requirements
Lifting/Moving 0-20 lbs; Occasional ( Lifting/Moving 20-50 lbs; Occasional ( Ability to move over 50 lbs using lifting aide equipment; Occasional ( Pushing/Pulling/moving objects, equipment with wheels; Occasional ( Climbing/accessing heights; Rarely
Driving; Occasional ( Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
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This is a remote, work from home position in West Virginia
The ideal candidate can live in West Virginia or Southern, OH and is able to travel to the Parkersburg Branch Office on occasion when needed.
The ideal candidate will have their West Virginia Adjusters license or must be willing to obtain a WV Adjusters license.
Duties and Responsibilities
Conducts investigations, evaluate and make recommendations regarding coverage and liability.
Sets and maintains reserves. Obtains documents to establish the value of claims and negotiates settlement or declines claim.
Documents files and submits final report.
Identifies subrogation opportunities and initiates appropriate action.
Negotiates with all parties, or their representatives, within designated authority.
Completes required training.
Trains and mentors.
Travel for training may be required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
Values Diversity
Nimble Learning
Self-Development
Customer Focus
Information Management Skills
Job-Specific Knowledge
Ensures Accountability
Decision Quality
Qualifications Minimum Educational and Experience Requirements
High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required.
Equivalent educational experience will be considered.
Associate's or Bachelor's degree, preferred.
Designations and/or Licenses
Appropriate license as required by state.
Physical Requirements
Lifting/Moving 0-20 lbs; Occasional ( Lifting/Moving 20-50 lbs; Occasional ( Ability to move over 50 lbs using lifting aide equipment; Occasional ( Pushing/Pulling/moving objects, equipment with wheels; Occasional ( Climbing/accessing heights; Rarely
Driving; Occasional ( Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
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