Comcast
Job Summary
Xfinity Retail Sales Consultant
at Comcast. Hourly rate: $15.00 base per hour plus $1,330 per month Targeted Commission (Total Target Compensation $22.69). Job location: Tucson, AZ.
Responsibilities
Work directly with customers in a retail location, evaluating their product needs and making appropriate recommendations.
Provide outstanding customer service in all interactions.
Help customers interpret account statements, pay bills in‑store, and clarify any questions about current or new services.
Make changes to account data, upgrade service levels, and process all general service requests.
Act as a brand ambassador to promote Comcast/Xfinity products.
Maintain expert-level knowledge of technology, especially Comcast products and services.
Keep detailed sales product knowledge, including competitive information.
Meet individual goals and metrics.
Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent.
Generally 2–5 years of related experience; preferably consumer electronics or wireless retail sales experience.
Ability to work a full‑time, flexible schedule that includes evenings, weekends, holidays, and variable shifts.
Regular, consistent, and punctual attendance.
Ability to carry or lift up to 25 pounds and stand and move around the store constantly.
Perks and Benefits
Medical, Dental, and Vision coverage.
Comcast XFINITY courtesy services & employee discounts.
Discount tickets to Universal Resorts.
Paid Parental leave.
Tuition reimbursement.
Paid Time Off.
401(k) Savings Plan with up to 6% dollar‑to‑dollar matching.
Day‑One benefits and unlimited salary potential with uncapped commissions.
Employees At All Levels Are Expected To
Understand and apply Comcast’s Operating Principles.
Own the customer experience—think and act for customers, provide seamless digital options, and turn customers into promoters.
Know your stuff—be enthusiastic learners, users, and advocates of our technology, products, and digital tools.
Win as a team—work together and embrace new ideas.
Participate in the Net Promoter System—engage in huddles, call backs, and elevate opportunities for improvement.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, customers, investors, and communities.
Disclaimer This information is designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.
Equal Employment Opportunity Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills Customer‑Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self‑Motivation; Resilience; Critical Thinking; Problem Solving; Communication; Professional Integrity.
Salary Base Pay: $15.50 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $23.19 USD. The application window is 30 days from posting unless otherwise required by the number of applicants.
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at Comcast. Hourly rate: $15.00 base per hour plus $1,330 per month Targeted Commission (Total Target Compensation $22.69). Job location: Tucson, AZ.
Responsibilities
Work directly with customers in a retail location, evaluating their product needs and making appropriate recommendations.
Provide outstanding customer service in all interactions.
Help customers interpret account statements, pay bills in‑store, and clarify any questions about current or new services.
Make changes to account data, upgrade service levels, and process all general service requests.
Act as a brand ambassador to promote Comcast/Xfinity products.
Maintain expert-level knowledge of technology, especially Comcast products and services.
Keep detailed sales product knowledge, including competitive information.
Meet individual goals and metrics.
Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles.
What You Will Need To Have
High School Diploma or equivalent.
Generally 2–5 years of related experience; preferably consumer electronics or wireless retail sales experience.
Ability to work a full‑time, flexible schedule that includes evenings, weekends, holidays, and variable shifts.
Regular, consistent, and punctual attendance.
Ability to carry or lift up to 25 pounds and stand and move around the store constantly.
Perks and Benefits
Medical, Dental, and Vision coverage.
Comcast XFINITY courtesy services & employee discounts.
Discount tickets to Universal Resorts.
Paid Parental leave.
Tuition reimbursement.
Paid Time Off.
401(k) Savings Plan with up to 6% dollar‑to‑dollar matching.
Day‑One benefits and unlimited salary potential with uncapped commissions.
Employees At All Levels Are Expected To
Understand and apply Comcast’s Operating Principles.
Own the customer experience—think and act for customers, provide seamless digital options, and turn customers into promoters.
Know your stuff—be enthusiastic learners, users, and advocates of our technology, products, and digital tools.
Win as a team—work together and embrace new ideas.
Participate in the Net Promoter System—engage in huddles, call backs, and elevate opportunities for improvement.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, customers, investors, and communities.
Disclaimer This information is designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.
Equal Employment Opportunity Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills Customer‑Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self‑Motivation; Resilience; Critical Thinking; Problem Solving; Communication; Professional Integrity.
Salary Base Pay: $15.50 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $23.19 USD. The application window is 30 days from posting unless otherwise required by the number of applicants.
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