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Spawn Ideas

Account Manager

Spawn Ideas, Anchorage, Alaska, United States, 99507

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Spawn is a fully integrated advertising agency that is strategy driven, adventure-based, and female‑led. Spawn is an employee‑owned agency based in Anchorage, and also virtual. At Spawn, there are no sideliners — just a bold and resourceful team with the courage to summit any challenge. When the agency succeeds, we succeed as individuals too.

This is an on‑site, hybrid position.

Position Summary The Account Manager partners with the Account Supervisor or Director of Client Service (account lead) to guide, nurture, and grow client business and relationships across two or more accounts. The role orchestrates and integrates agency services on behalf of the client, ensuring proactive thinking, strategic recommendations, and added value that support healthy, effective, and profitable client relationships. You will work closely with creative, media, account planning, and project management teams to develop and execute effective marketing plans.

Key Responsibilities Client & Brand Leadership

Serve as the primary source for comprehensive knowledge of the client’s audience(s), brand, category, strategic direction, and marketing plans.

Maintain ongoing communication with clients to ensure expectations are met, and issues or competing priorities are managed and resolved.

Act as the voice of the client within the agency, advocating for their needs while balancing agency capabilities and profitability.

Identify and explore business growth and brand‑building opportunities, and champion new marketing initiatives on behalf of the brand.

Strategy, Planning & Insight

Collaborate with account planning to generate consumer/customer insights and develop strategic briefs; brief creative and media teams on major initiatives, informing and inspiring development.

Work with cross‑functional teams to develop integrated, multichannel marketing plans and recommendations.

Monitor industry and category trends to guide strategic recommendations.

Establish and clarify objectives, outcomes, and success metrics for assignments and the overall client relationship.

Ensure client metrics are tracked, analyzed, and used to optimize performance and inform future recommendations.

Project & Execution Management

Actively participate in client meetings, take detailed notes, and define clear next steps.

Review agency work and recommendations for alignment with brand standards, strategic direction, and client goals.

Coordinate and align internal agency resources to deliver integrated, cross‑functional solutions.

Client Presentations & Approvals

Develop proposals, presentations, and recommendations.

Help present work and secure client approvals.

Assist in developing and presenting client agreements and scopes of work (SOWs).

Financial Management & Performance

Develop spending, budget, and timeline recommendations in partnership with the Project Manager.

Manage client budgets and SOWs.

Forecast and track agency revenue to ensure account profitability.

Successful Candidates

Are naturals at building and maintaining relationships.

Communicate clearly and effectively, both verbally and in writing.

Enjoy leading with new ideas and solving complex challenges.

Have solid business acumen and a strong understanding of the advertising/marketing industry.

Work efficiently in a fast‑changing environment and manage multiple priorities.

Are self‑motivated, receptive to feedback, and open to coaching.

Can work independently and collaboratively as part of a team.

Take ownership and accountability for their work and outcomes.

Thrive in an energetic, creative environment and work well with diverse personalities.

Are critical thinkers and proactive problem solvers.

Are eager to grow and develop in the account service discipline.

Knowledge And Skills

Macintosh operating system, Microsoft Office, and multiple web browser proficient.

Demonstrated writing and speaking skills.

Understanding and familiarity with marketing/advertising tactics.

Education And Experience

Bachelor's degree in marketing, communications, business or related field required.

Five years of related business experience and/or prior agency experience preferred.

Benefits Spawn benefits include being automatically enrolled in our ESOP, annual performance‑based discretionary bonus, 401(k), medical, dental, vision, PTO, company‑paid holidays, and summer and holiday hours programs that allow more time with family and more time enjoying the outdoors.

Spawn Ideas is an equal‑opportunity employer (EOE). We support diversity in the workforce. Reasonable accommodations will be considered for individuals of diverse abilities.

Physical Requirements

Seeing: Able to read reports and use computer.

Hearing: Able to hear well enough to communicate with co‑workers, vendors, and clients, in person and on phone.

Other: Able to lift at least 10 pounds and mobile enough to change paper in computer printers; must have a valid driver's license and access to personal transportation.

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