Logo
Wolters Kluwer

Advanced Inside Sales Representative, Cloud Software Solution Sales *Hybrid*

Wolters Kluwer, Coppell, Texas, United States, 75019

Save Job

This is a hybrid position requiring working from our Coppell, TX office on a weekly basis.

The digital future has arrived and the tax and accounting professions are changing rapidly. Professionals today have different needs, expectations and capabilities. In addition to accuracy, they need greater mobility, simplicity and speed. These needs place a premium on access to active agile systems and integrated workflow solutions -- in short "Best in Process" solutions. This is precisely the value that Wolters Kluwer, Tax & Accounting US delivers to Accounting professionals.

As an

Advanced Inside Sales Representative

for Wolters Kluwer Tax & Accounting US, you’ll bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem‑solving to improve sales processes and outcomes. You will report to the Manager, Inside Sales – Tax & Accounting, Small Firms.

What you’ll be doing:

Achieve/exceed assigned sales targets

Meet/exceed weekly activity metrics

Develop and maintain knowledge of the complete portfolio of assigned products, and general knowledge of all TAA NA software offerings

Maintain general knowledge of competitive solutions

Promote value proposition of TAA NA

Implement strategic sales initiatives and projects

Handle the most complex inbound and outbound sales inquiries

Qualify and prioritize sales leads with strategic potential

Identify scope of opportunities within prospect (and customer) business structures

Engage Solutions Design to provide pre‑sales support for demos and technical questions

Develop and present comprehensive sales quotes and proposals

Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales

Resolve highly complex customer issues with products and services and collaborate with multiple departments for large‑scale orders

Build and foster ongoing relationships with prospects (and customers) to add value and advance sales

Implement and execute territory planning to optimize performance against quota

Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met

Document all activity in CRM application – maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends

Mentor and guide junior associates and peers

Other responsibilities as assigned by Manager

You're a great fit if you have: Education: Bachelor's Degree from an accredited college/university OR if no degree; equivalent relevant sales experience.

Minimum Experience:

5+ years’ of B2B or B2G commissioned sales experience of an intangible product (Technical, software/SaaS or digital content sales)

Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs

Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo, etc.)

Additional Skills, Knowledge & Abilities:

Strategic Customer Service Orientation: Handle intricate and strategic customer needs

Strategic Sales Techniques: Develop and execute specialized sales strategies

Professional Communication Skills: High‑level, nuanced communication

Expert CRM Use: Advanced proficiency with CRM tools

Exceptional Organization: Outstanding task and time management

Refined Attention to Detail: Unmatched accuracy and precision

Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data

Extensive Product Knowledge: Thorough understanding of all products/services

Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

#J-18808-Ljbffr