Belcan
Job Title
Customer Service Representative II
Location Van Nuys, CA
Duration 6 Months
Pay Rate $23 - $25/hr.
Start Date Immediate
Job Summary Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Responsibilities
Responsible for sales cycle (quotation, order entry, process shipping documents, invoicing, follow up with the customer, etc.).
Answer customer inquiries in a timely manner.
Communicate and coordinate with internal departments.
Act as backup for front desk (covering phones, greeting visitors).
Cold call customers; work with customers to understand and anticipate future needs.
Qualifications
Experience: 2-4 years.
Education: Requires a high school diploma or equivalent.
Has developed knowledge and skills through formal training or considerable work experience.
Entry level often for those with work experience in the skill area.
Works within established procedures with a moderate degree of supervision.
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
Seniority Level Associate
Employment Type Contract
Job Function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Location Van Nuys, CA
Duration 6 Months
Pay Rate $23 - $25/hr.
Start Date Immediate
Job Summary Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.
Responsibilities
Responsible for sales cycle (quotation, order entry, process shipping documents, invoicing, follow up with the customer, etc.).
Answer customer inquiries in a timely manner.
Communicate and coordinate with internal departments.
Act as backup for front desk (covering phones, greeting visitors).
Cold call customers; work with customers to understand and anticipate future needs.
Qualifications
Experience: 2-4 years.
Education: Requires a high school diploma or equivalent.
Has developed knowledge and skills through formal training or considerable work experience.
Entry level often for those with work experience in the skill area.
Works within established procedures with a moderate degree of supervision.
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
Seniority Level Associate
Employment Type Contract
Job Function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr