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Service Partners

Customer Service Rep / Account Services Associate / Inside Sales Assistant

Service Partners, Eugene, Oregon, United States, 97403

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About Your Future With Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description NOTE: We are looking for an individual with proven success learning new computer systems and processes. This is a wonderful team environment, and we are hoping to bring on board a candidate who will align with our vision! The schedule: M-F, 7AM to 4:30PM. Though the schedule is consistent your flexibility is both appreciated and necessary to meet the demands of the business. (This will include the very occasional Saturday for inventory participation) The compensation range for this specific position is $20 to $25 per hour commensurate, solely, with experience. As a customer service representative in our Eugene location, you will be heavily engaged with customers: on the phone, via E‑mail and face‑to‑face carrying out a combination of order taking and input as well as assessing current customer needs.

WE CAN'T WAIT TO MEET YOU!

Your Responsibilities

Ability to maintain a positive rapport with customers, providing world‑class service.

Exemplary customer service skills, analytics and problem‑solving skills.

Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.

Any other duty, task, or responsibilities as assigned.

Your Qualifications

Minimum of 18 years of age.

If operating a company vehicle, a valid driver’s license will be required.

1‑2 years of experience in a customer service role.

Ability to perform basic math calculations.

Personable, enthusiastic and engaging personality.

Excellent communication skills, both verbal and written.

Travel Requirements Type of Travel Required: Local Amount of Travel Required:

Physical Requirements Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.

Your Benefits

Competitive Compensation

Medical, Dental and Vision

Strive Wellness Program

401(k) Matching

Paid Holiday and Paid Time Off (PTO) for all positions

AssuredExcellence®: minimal to no cost medical care and prescription drugs

Flexible Spending Accounts (FSA): Healthcare and Dependent care

Health Spending Account (HSA): with employer contribution

Life & Disability Insurance

Employee Assistance Program (EAP): in‑person counseling, assistance and resources for family matters, legal and financial issues, etc.

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Compensation Range $20.00 - $40.00

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Building Materials

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

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