L Calvin Jones & Co.
Surety Bond Account Manager
Position Summary:
The primary function of this role is to support the bond issuance process from initial client notification through execution. This position requires detailed knowledge of internal systems and protocols, familiarity with surety companies and underwriting practices, and a general understanding of the commercial and contract surety industry. The role is essential in ensuring timely and accurate service to clients and underwriters while maintaining documentation and compliance.
Responsibilities
Fully understand internal protocols for the bond issuance process from initial client notification through completion.
Accurately follow notation and data entry procedures in both Bond Wizard and ImageRight.
Execute requested bonds and prepare supporting materials as needed.
Maintain up-to-date knowledge of all surety companies, their underwriters, books of business, operating territories, capacity, and underwriting appetites.
Review and update internal client information stored on the shared bond drive, including awareness of each client’s credit program limits.
Demonstrate a foundational understanding of the commercial and contract surety industry.
Understand how surety underwriters evaluate corporate financial statements.
Identify required documentation to maintain a complete contract surety file.
Read and interpret contractor work‑on‑hand project schedules.
Provide weekly status reports summarizing key activities, accomplishments, and completed tasks.
Perform other duties as assigned.
Qualifications
Prior experience in bond processing, surety operations, or insurance operations preferred.
On-the-job training and mentorship will supplement formal experience.
Coursework or pursuit of professional designations such as AFSB (Associate in Fidelity and Surety Bonding) is encouraged.
Familiarity with surety bond terminology, processes, and industry practices.
Proficiency with Bond Wizard, ImageRight, Applied Epic and shared drive file management.
Excellent written and verbal communication skills.
Strong organizational skills and the ability to manage time effectively.
Proactive mindset with a willingness to learn through hands‑on training, collaboration with industry underwriters, and self‑directed study.
Employment is contingent upon successful completion of a criminal background check, as permitted by law.
Hours Monday – Friday, 8:30 am to 5:00 pm (Hybrid Work Schedule)
Benefits
Competitive Compensation
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service, Consulting, and Finance
Industry Insurance, Insurance Agencies and Brokerages, Financial Services
#J-18808-Ljbffr
The primary function of this role is to support the bond issuance process from initial client notification through execution. This position requires detailed knowledge of internal systems and protocols, familiarity with surety companies and underwriting practices, and a general understanding of the commercial and contract surety industry. The role is essential in ensuring timely and accurate service to clients and underwriters while maintaining documentation and compliance.
Responsibilities
Fully understand internal protocols for the bond issuance process from initial client notification through completion.
Accurately follow notation and data entry procedures in both Bond Wizard and ImageRight.
Execute requested bonds and prepare supporting materials as needed.
Maintain up-to-date knowledge of all surety companies, their underwriters, books of business, operating territories, capacity, and underwriting appetites.
Review and update internal client information stored on the shared bond drive, including awareness of each client’s credit program limits.
Demonstrate a foundational understanding of the commercial and contract surety industry.
Understand how surety underwriters evaluate corporate financial statements.
Identify required documentation to maintain a complete contract surety file.
Read and interpret contractor work‑on‑hand project schedules.
Provide weekly status reports summarizing key activities, accomplishments, and completed tasks.
Perform other duties as assigned.
Qualifications
Prior experience in bond processing, surety operations, or insurance operations preferred.
On-the-job training and mentorship will supplement formal experience.
Coursework or pursuit of professional designations such as AFSB (Associate in Fidelity and Surety Bonding) is encouraged.
Familiarity with surety bond terminology, processes, and industry practices.
Proficiency with Bond Wizard, ImageRight, Applied Epic and shared drive file management.
Excellent written and verbal communication skills.
Strong organizational skills and the ability to manage time effectively.
Proactive mindset with a willingness to learn through hands‑on training, collaboration with industry underwriters, and self‑directed study.
Employment is contingent upon successful completion of a criminal background check, as permitted by law.
Hours Monday – Friday, 8:30 am to 5:00 pm (Hybrid Work Schedule)
Benefits
Competitive Compensation
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Seniority Level Associate
Employment Type Full-time
Job Function Customer Service, Consulting, and Finance
Industry Insurance, Insurance Agencies and Brokerages, Financial Services
#J-18808-Ljbffr