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Aztecoffice

Account Manager

Aztecoffice, Middletown, Connecticut, us, 06457

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Job Details Job Location : Middletown, CT 06457

Salary Range : $120,000.00 - $150,000.00 Base+Commission/year

Aztec Technology Sales Account Manager Office-based in Middletown, Connecticut

About Aztec

Aztec is a leading provider of office technology solutions in the Northeastern United States. We support clients’ full IT environment across unified communications, print and copy, scan and document management, audio/visual, desktop computing, and managed IT services. From hardware and software to supplies and technical support, our team provides full-service support for office technology. Our local focus allows us to provide superior service to small and midsize organizations, while our operational scale and broad reach from Boston to Philadelphia empower us to meet the needs of large enterprise and government accounts. We have 35+ years of business under our belt, and many of our clients have stayed with us for decades. But, we don’t rest on our laurels, and we’re already looking ahead to future transformation.

Growth . Technology . Customer

Three words that guide our vision for continuous evolution. We stay ahead of market shifts and technological innovations to offer clients continuous support for their business technology ecosystems. Our growth plans are as ambitious as we are – new clients, new programs, new products and services – and we need the best and brightest commercial talent to join us on the journey.

Learn more at www.aztecoffice.site/careers, or contact us at careers@aztecoffice.com with questions.

About the Role

At Aztec, we don’t just sell technology—we build long-term partnerships that help our clients thrive. We’re looking for a proactive, relationship-driven

Account Manager

to oversee contract renewals and ensure our clients continue to receive the exceptional service they’ve come to expect.

If you’re someone who thrives on building trust, solving problems before they arise, and keeping operations running smoothly, we want to hear from you.

What You’ll Do:

Serve as the primary point of contact for contract renewals across a defined client base

Proactively manage renewal timelines, ensuring seamless transitions and zero service interruptions

Collaborate with internal teams to tailor solutions that align with evolving client needs

Identify upsell and cross-sell opportunities during the renewal process

Maintain accurate records of contract terms, pricing, and client communications

Build lasting relationships that turn satisfied clients into loyal advocates

Key responsibilities include:

Emphasis on upgrading hardware and renewing contracts

Attain assigned sales targets

Strong work ethic and a passion for technology, people and processes

Handle multiple priorities

Approach each day with a keen sense of self-discipline and urgency

Comprehend technology and how technology enables business productivity, efficiency and effectiveness

Commitment to planning and implementing key activities conducive to growth.

Take on the role of a true solution provider and trusted advisor to clients.

Effective use of time management skills

Effectively utilize provided technology to manage accounts (CRM tool)

Identify customer pain points using an effective questioning technique leading to a valued solution.

Prepare and deliver effective presentations to customers

90-day success expectations include:

Effectively articulate Aztec’s value proposition and explain key sales programs and product/service offerings

Understand the typical market dynamics, needs, pain points, and objections of clients in your territory

Complete manufacturer product training and achieve related certifications

Demonstrate proficiency in our deal paperwork tool and CRM system (Microsoft Dynamics)

Surpass weekly activity target of 100 outbound prospecting phone calls

Demonstrate progress toward sales and new client targets by achieving key ramp up milestones

Qualifications Job Requirements

2+ years of experience in account management, customer success, or contract administration, preferably in technology products and solutions.

Strong communication, great listening and organizational skills

A customer-first mindset with a knack for anticipating needs

Familiarity with CRM tools and a comfort level with technology solutions

A team-oriented attitude and a drive to exceed expectations

Bachelor’s degree from a top tier college or university required or equivalent experience thriving in a sales environment

Out-going personality with dedication, passion, and a drive to succeed

Innovative, self-confident, and self -motivated

Eager to learn about technology and what it offers

A desire to build long-lasting relationships

Analytical and Consultative selling

Ability to promote company image

Ability to work within all levels of the organization

Ability and willingness to work in our Middletown, Connecticut, office five days per week and travel locally to client locations as required

Demonstrated enthusiasm for and expression of our corporate values:

Growth Mindset: you never assume the status quo is best; you see what is possible instead of what isn’t and develop a plan to make it reality

Technologically Fluent: you integrate best practice technological solutions into your work to improve productivity; you always want to learn more about the best technology available and can credibly advise others on technological solutions

Customer First: you value relationships as the foundation of business; you aspire to exceed expectations in every client interaction; you constantly look for ways to stand out and add value as a business partner

Benefits

Total annual compensation of $120,000-150,000 at target, made up of a competitive base salary and a lucrative, cap-free commission plan

Manufacturer points incentive and other contest incentive programs

Comprehensive wellness benefits including health, dental, and vision insurance

Employer-sponsored 401(k) plan and life insurance

Employee discount programs

Paid vacation, holiday, and sick time

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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