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Rippling

Manager, Account Manager Enablement

Rippling, Austin, Texas, us, 78716

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About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example: with Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third‑party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

About The Role We’re looking for a Manager, Account Manager Enablement to lead our AM‑aligned sales enablement team. The team is responsible for ensuring that new AM hires ramp effectively, AMs understand and articulate the value of new product lines, AMs receive regular “everboarding” programming, and cross‑functional partners like Product Marketing and RevOps drive AM effectiveness.

As the leader of this team, you will design playbooks that help AMs navigate complex renewal cycles, identify white‑space opportunities within their books of business, and serve as trusted advisors in an ever‑evolving HR and IT landscape. You will bridge the gap between high‑level company strategy and day‑to‑day execution, ensuring every AM has the technical knowledge and consultative skills required to drive long‑term retention and net revenue retention (NRR) at scale.

What You Will Do

Lead & Upskill: Manage and mentor a high‑performing team of three Enablement PMs, fostering a culture of excellence and accountability in delivering end‑to‑end AM programming.

Stakeholder Management: Act as a strategic partner to the VP of Account Management and their direct reports, driving positive change initiatives within the AM team.

Drive Revenue Growth: Partner closely with the GTM leadership team to refine product launch strategies, ensuring AMs are equipped to drive expansion revenue and cross‑sell new product lines effectively.

Segment‑Specific Strategy: Collaborate with Segment Leaders to build tailored, actionable enablement that meets the unique needs of diverse customer cohorts.

Orchestrate XFN Alignment: Act as the bridge between AE, PAE, Solution Consultants (SC), and AM to build cohesive enablement journeys—covering everything from initial onboarding to advanced “everboarding” and specialized skills training.

Executive Execution: Serve as a “player‑coach,” leading high‑visibility, complex initiatives that require strategic problem‑solving and rapid execution.

What You Will Need

Proven Leadership: 5+ years in Sales Enablement or Sales, with at least 2 years managing high‑output teams in a fast‑paced B2B SaaS or Fintech environment.

The Enablement Toolkit: Deep expertise in adult learning principles and a proven track record of identifying performance gaps and deploying high‑impact enablement programs that drive change.

Product Intuition: A passion for technical mastery; you’re not afraid to get under the hood of a complex platform to understand the product as deeply as the users do.

Operational Rigor: A “systems‑thinker” mindset with the ability to design lightweight, scalable processes that solve root‑cause friction rather than treating symptoms.

High‑Stakes Communication: Exceptional ability to communicate proposals in simple, actionable narratives for senior sales stakeholders.

Bias for Action: A self‑starter who thrives in ambiguity, manages competing priorities with ease, and maintains a relentless focus on driving measurable business outcomes.

Meticulous Organization: Disciplined project‑management skills with a high attention to detail, ensuring all stakeholders are aligned and informed through every stage of a project.

Additional Information Rippling is an equal‑opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com.

Rippling highly values employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees who live within a defined radius of a Rippling office, we consider working in the office, at least three days a week under current policy, to be an essential function of the employee’s role.

This role will receive a competitive salary, benefits, and equity. The salary for US‑based employees will be aligned with one of the ranges below based on location. Final offer amounts may vary from the amounts listed below and will be determined based on a candidate’s professional background, experience, and location.

Pay Range US Tier 1: 114,000 – 199,500 USD per year US Tier 2: 102,600 – 179,550 USD per year

Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Software Development

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