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Mersino Water Solutions

Estimating Engineer / Inside Sales Coordinator

Mersino Water Solutions, Holland, Michigan, United States, 49423

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Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling, with a culture that inspires dedication to customer service and expertise, equipment and service for planned projects or emergency response.

Location: Wayland, MI

Job Summary The primary responsibility of the Estimating Engineer / Inside Sales Coordinator is to provide technical and administrative aid to the national sales staff within Mersino, serving as a working team member and individual contributor to the team's success.

Typical Duties and Responsibilities

Drive the bid-spec pipeline by managing the various bid lead services, identifying and pursuing large national projects, and passing on to branches those projects uncovered in the territory

Drive the bid-spec market for municipal pump sales nationally

Act as the first point of contact for inbound customer calls, providing initial dialogue to gain information on the opportunity, ultimately ensuring that the lead is passed on to the proper AM.

Develop sales opportunities by researching and identifying potential clients

Prepare basic quotes for sales opportunities including complete pumps, pump parts, accessory sales, etc.

Provide technical support for the Global product lines (pumps, generators, accessories, etc.)

Develop and maintain proper databases of references and project experience required with bid submission to facilitate the quoting process

Complete database management of pricing on all components – sales and rental pricing – with attention to market conditions

Complete CRM database auditing and maintenance

Gather and maintain information required to complete pre-qualifications and other such submittals or approvals

Maintain and manage municipal and government purchasing programs

Develop a target list for prospective distributors, working with the Director of Inside Sales and Engineering to ensure proper market-targeting

Assist with certification attainment and manage all certifications necessary for successful sales pursuit

Provide necessary technical and job specific information to Marketing necessary for creating marketing tools

Assist with gathering technical data on projects and preparing reports to summarize project details

Ensure that the Mersino Way is a guiding document in all daily activities

Qualifications

Bachelor's degree in Business Administration or in a related field preferred

2 years of experience in a related field with the ability to demonstrate excellence in customer service

Work experience in the construction industry preferred

Planning and organizational skills in handling multiple projects

Proficient in MS Office and other required PC software applications

Specific Expectations

Excellent internal and external customer service skills

Ability to work effectively with others

Ability to multi-task in a changing environment

Excellent written and verbal communication skills

Strongly self-motivated, ability to perform tasks with little or no direction

The ability to work under pressure to meet deadlines

Strong time management and organizational skills

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Mersino is an Equal Opportunity Employer / Veterans / Disabled.

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